Events

City Winery Chicago; Chicago (IL); On-site; USD 40,000 - 50,000; Full time

Job summary

City Winery Chicago is seeking a Concert Coordinator to manage artist hospitality and liaison between the venue and artists on show days. You will act as a brand ambassador, coordinating needs with operations and artist management to ensure a smooth day-of-show experience.

Ideal candidates will have hospitality or events experience, strong organizational and communication skills, and the ability to handle multiple tasks in a dynamic live entertainment setting.

Qualifications

• Minimum 1 year in the entertainment industry, hospitality background preferred.
• Excellent organizational, communication, interpersonal and planning skills.
• Quick problem-solving capabilities in fast-paced settings.
• Ability to manage multiple projects and deadlines simultaneously.
• Must be self-reliant and able to meet tight deadlines.
• Experience with event logistics and management.
• Proficiency with Microsoft Word and Excel.

Responsibilities

• Create a hospitable, welcoming environment for all artists.
• Present a clean, presentable greenroom and stock materials; maintain pre-show readiness.
• Handle artist details and settlements with accuracy and discretion on payment night.
• Coordinate artist merchandise setup and settlement.
• Assist with meet and greets and VIP programs during shows.
• Arrange hospitality needs and special requests before artist arrival.
• Facilitate hospitality, beverages, meals, and service staff for artists.
• Maintain a positive artist experience and exceed expectations.
• Navigate venue conditions including tight spaces, dark rooms, and loud environments.
• Perform other duties as needed by the business.

Skills

Organizational skills

Communication

Interpersonal skills

Planning

Problem solving

Job description

A rare opportunity to join theCity Winery team as we reimagine thefuture of live music and hospitality. City Winery to deliver thehighest end combined culinary and cultural experience to our customers who arepassionate in sharing wine, music, and culinary arts. We are a unique facility,combining a fully functioning winery with intimate concerts, food & wineclasses, private events in a variety of configurations, and fine dining. Wehave created a compelling mix for our sophisticated clientele of foodies, andactive cultural patrons—bringing the wine country experience to the middle of alarge city.

Position Summary

The Concert Coordinator isresponsible for artist hospitality and interactions between the venue and it'sartists the day of a show on all needs and serves as a City Winery brandambassador throughout artist experience. Work with operational and artist managementday of show to meet all artist needs prior to their arrival; monitor all needsonce on site.

Overview of Responsibilities

• Create a hospitable, welcomingenvironment for all artists
• Present a clean & presentable greenroom stocking basic materials and conduct routine maintenance as needed priorto artist arrival
• Handle artist details includingsettlements at the end of each show with accuracy, discretion, andconfidentiality. Ensure that all details are accurate and follow throughon payment night of show
• Coordinate artist merchandise set up andsettlement
• Assist with management of meet and greetsand/or VIP programs night of show
• Handle hospitality needs and artistrelationships prior to and during an artist’s stay; arrange any specialrequests in a timely manner before the artist’s arrival
• Facilitate hospitality needs for anartist, including handing out beverage or meal tickets and/or arranging servicepersonnel to take care of any F&B ordering needs
• Maintain a positive artist experience andexceed artist expectations
• Maintain a well-groomed, polishedappearance and navigate venue conditions, including tight spaces, dark room,and loud environment
• Other duties, tasks, projects as perbusiness need

Minimum Qualifications

• Minimum 1 year in the entertainmentindustry, hospitality background preferred
• Excellent organizational, communication,interpersonal and planning skills
• Quick problem-solving capabilities infast-paced settings
• Ability to manage multiple projects anddeadlines simultaneously
• Must be self-reliant and able to meettight deadlines
• Experience with event logistics andmanagement
• Proficiency with Microsoft Word and Excel
• Ability to perform physical requirementsof position including standing for extended periods of time, kneeling,stooping, using stairs, able to lift loads of up to 50 lbs. Able to workrapidly, especially during peak periods, to ensure that all guests are beingserviced properly and necessary operational tasks are being completed in atimely manner
• Ability to work a flexible scheduleincluding days, nights, weekends, and holidays

About Us

Wine, food, andlive entertainment collide at City Winery to create a dynamic and incrediblyunique workplace. Since 2008, City Winery has been turning heads across thenation with amazing live performances, delectable cuisine, and award winning,locally produced wines. But there's more to us than that we're a haven for community and creativity, aplace where the philosophy of hospitality is more than just a buzzword, but away of life. City Winery, founded by music industry veteran & visionaryMichael Dorf, has established itself as a one-of-a-kind brand providingunforgettable experiences for guests. From world class music venues tosustainably produced wines with ratings of 90+ points, City Winery offers arange of topnotch events & experiences.

We are an equalopportunity employer and value diversity at City Winery. We do not discriminateon the basis of race, religion, color, national origin, gender, sexualorientation, age, marital status, veteran status, or disability status.Additionally, City Winery participates in the E-Verify Program in certainlocations, as required by law.

We use eVerify to confirm U.S. Employment eligibility.