Computer Technician III — IT Systems & Support

Caelum Research Corporation; Fort Bliss (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Tuition reimbursement

Vision insurance

Job summary

Caelum Research Corporation is looking for a Computer Technician III to maintain and troubleshoot complex computer systems and networks. You will deliver top-tier technical support to keep operations running across our IT infrastructure and support mission-critical systems in a fast-paced environment.

You will handle hardware, software, and network components, provide excellent customer service, and collaborate with a team to resolve deskside incidents.

Qualifications

• HS/GED with 7+ years IT experience.
• Associates degree with 5+ years experience.
• Bachelor's degree with 3+ years experience.
• Masters degree with 1+ year experience.

Responsibilities

• Install, configure, repair, and maintain software, hardware, configurations, and peripherals.
• Isolate equipment/system malfunctions and restore to good working order.
• Conduct operational checks and replace defective parts.
• Provide Tier I and Tier II deskside incident resolution for workstations, printers, and peripherals.
• Add or remove printers to/from printer server.
• Monitor and respond to hardware and software problems using diverse tools.
• Under supervision, assist with network hardware, servers, and software installation and support.

Skills

Troubleshooting

Deskside support

Hardware&Software installation

Education

HS/GED + 7 years

Associates + 5 years

Bachelors + 3 years

Masters + 1 year

Tools

Printer server software

LAN hardware/config

Job description

Caelum Research Corporation is looking for a Computer Technician III to maintain and troubleshoot complex computer systems and networks. You will deliver top-tier technical support to keep operations running across our IT infrastructure and support mission-critical systems in a fast-paced environment.

You will handle hardware, software, and network components, provide excellent customer service, and collaborate with a team to resolve deskside incidents.