IT Technician (I–III) – Remote‑Friendly Tech Support

Community Counseling Solutions; Hermiston, John Day, Pendleton (OR, OR, OR); Hybrid; USD 35,000 - 62,000; Full time

Benefits offered by this job

Health, dental and vision insurance

6% initial 401K match

Tuition reimbursement

Paid vacation tiers

9 Paid holidays, wellness days

Job summary

Community Counseling Solutions in Oregon seeks an IT Technician (I, II & III) to support the IT Administrator and staff. You will install, troubleshoot, and maintain systems, networks, and devices, while delivering reliable helpdesk support.

The role requires strong networking, problem-solving, and communication skills, with opportunities across Tech I–III levels and a competitive benefits package. 40 hours weekly; hybrid/work-from-home options may apply.

Qualifications

• Tech I requires an associate degree or equivalent experience.
• Tech II requires a bachelor’s degree in CS/Software Engineering or related field with 3–5 years experience.
• Tech III requires a bachelor’s degree with at least 5 years’ experience; or equivalent experience.

Responsibilities

• Assist IT Administrator in daily IT tasks including systems, network, and helpdesk support.
• Respond to staff IT questions via phone, email, or in-person.
• Install, configure, and troubleshoot networked devices and printers.
• Maintain equipment inventory and provide status reports.

Skills

Networking knowledge

Customer service

Problem solving

Communication skills

Team collaboration

Education

Associate degree in a technical field

Bachelor’s degree in computer science or related field

Bachelor’s degree in computer science, software engineering or related field

Tools

Microsoft 365

Go To Resolve

Azure Active Directory

Job description

Community Counseling Solutions in Oregon seeks an IT Technician (I, II & III) to support the IT Administrator and staff. You will install, troubleshoot, and maintain systems, networks, and devices, while delivering reliable helpdesk support.

The role requires strong networking, problem-solving, and communication skills, with opportunities across Tech I–III levels and a competitive benefits package. 40 hours weekly; hybrid/work-from-home options may apply.