Computer Technician II

Cuhk; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

The Chinese University of Hong Kong (CUHK) Department of Statistics and Data Science seeks a Computer Technician II to support IT services, websites and departmental activities. The appointee will work under the IT Manager and alongside technical colleagues, providing end-user support and assisting with the department's websites, events and multimedia tasks.

Responsibilities include maintaining computer laboratories and AV equipment, IT asset inventories, and content updates.

Qualifications

• Higher Diploma or above in Computer Science, Information Technology, Multimedia, Digital Media, or related disciplines.
• Sound knowledge of Windows and macOS operating systems, Microsoft 365 applications, and computer hardware.
• Hands-on experience in IT support, computer installation and troubleshooting.
• Good communication, interpersonal and problem-solving skills, with the ability to work independently and in a team.

Responsibilities

• Providing end-user support and maintaining departmental computer laboratories and audiovisual equipment.
• Conducting IT procurement and administration of IT asset inventories.
• Developing, maintaining and updating departmental websites and online content.
• Providing technical support for departmental events, including photography, video production and publicity materials.
• Performing other relevant duties as assigned by the Unit Head or Supervisor.

Skills

IT support

End-user support

Windows/macOS

MS 365

Communication

Teamwork

English/Chinese ability

Education

Higher Diploma or above in Computer Science/IT/Multimedia/Digital Media

Tools

WordPress

Adobe Photoshop

Adobe Premiere Pro

Job description

Computer Technician II – (260001ET)

Description

Department of Statistics and Data Science

Computer Technician II

Join our technical team to support the Department’s IT services, websites and departmental activities. Working under the guidance of the IT Manager and alongside other technical colleagues, the appointee will primarily provide end-user and operational IT support, while assisting with the Department’s websites, events and multimedia activities.

The appointee will be responsible for (a) providing end-user support and maintaining departmental computer laboratories and audio-visual equipment; (b) conducting IT procurement and administration of IT asset inventories; (c) developing, maintaining and updating departmental websites and online content; (d) providing technical support for departmental events, including photography, video production and publicity materials; and (e) performing other relevant duties as assigned by the Unit Head or Supervisor.

Applicants should have (i) a Higher Diploma or above in Computer Science, Information Technology, Multimedia, Digital Media, or related disciplines; (ii) sound knowledge of Windows and macOS operating systems, Microsoft 365 applications, and computer hardware; (iii) hands‑on experience in IT support, computer installation and troubleshooting; (iv) good communication, interpersonal and problem‑solving skills, with the ability to work independently as well as in a team; and (v) a good command of written and spoken English and Chinese (including Cantonese and Putonghua). Having experience in website maintenance (e.g. WordPress or other content management systems), Adobe Photoshop and Adobe Premiere Pro will be advantageous.

Appointment will initially be made on a 2-year contract with contract‑end gratuity, renewable subject to good performance and mutual agreement.

Job

Executive, Clerical, Secretarial, Technical and Junior Posts

Organization

Department of Statistics and Data Science

Unposting Date

Aug 25, 2026