Information Technology Assistant

at Hospital Authority; Englewood (NJ); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

End-of-contract gratuity

Job summary

Hospital Authority is hiring an Information Technology Assistant to perform IT support, system administration, and on-site duties across facilities in the Hong Kong Island Cluster.

The role requires an IT diploma or higher, strong communication, and hands-on experience with Windows OS and MS Office, plus a customer-focused mindset. Contract staff may receive an end-of-contract gratuity based on performance.

Qualifications

• Completion of a recognized IT diploma or higher course (≥2 years).
• Five subjects including English and Mathematics required for entry.
• Relevant IT knowledge and practical skills in IT support.

Responsibilities

• Carry out IT support and administration tasks for IT solutions.
• Perform on-site support at hospitals in Hong Kong Island Cluster.
• Install hardware and software and provide user support for hospital IT systems.

Skills

Windows OS support

MS Office

iOS hardware support

Customer service

Professional demeanor

Education

IT diploma or higher (≥2 years)

Job description

Information Technology Assistant – (HKIC202608134)

REF. NO.

HKIC202608134

Description

Application Deadline : 2 September 2026

Date of Issue : 20 August 2026

Position: Information Technology Assistant

Rank: Information Technology Assistant

Cluster / Hospital / Department: Hong Kong Island Cluster / Queen Mary Hospital / Information Technology & Information System Section

Salary: HK$18,772 — HK$27,413 (HGPS point 3 – 9) per month including Monthly Allowance

Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities

• Carry out IT support and administration tasks and any other duties as required by individual team head for implementing the IT solutions in the areas of responsibility.
• Perform on-site support duty at different hospitals / institutions in Hong Kong Island (West) Cluster.
• Perform hardware and software installation.
• Provide technical and user support on hospital IT systems, desktop & office automation applications, network infrastructure, etc.
• Assist in HA corporate system implementation and planning in hospitals.
• Provide after office hours system support.
• Perform any other duties as assigned by supervisor.

Entry Requirements

• (a) Passes in 5 Subjects including English Language (Syllabus B) & Mathematics in the Hong Kong Certificate of Education Examination, or equivalent.
• (b) 5 subjects in the Hong Kong Diploma of Secondary Education attaining the level specified below: Level 2 in English Language and Mathematics; and Level 2 in New Senior Secondary subjects / “Attained” in Applied Learning subjects (subject to a maximum of 2 subjects under this category) / Grade E in Other Language subjects; or equivalent.
• Completed a recognized diploma or higher course in IT of at least 2 years in duration.

Preferable Attributes / Exposure

• Hands-on experience in supporting Windows OS and MS Office.
• Hands-on experience in supporting iOS platform hardware such as Mac and iPad.
• Good phone manner and possess a positive customer service attitude.
• Responsible, self-motivated, pleasant and mature personality.

Remarks

1. Please refer to https://www.ha.org.hk/haho/ho/hrd_jv/NotestoApplicants.pdf for “Notes to Applicants”.

For enquiries, please telephone [phone].

Location: Hong Kong West Cluster

Job: Supervisory, Clerical and General (Including EA rank)

Job Type: Full Time

Post Date: 20/8/2026