Computer Repair Technician

nerdstogo-careers; Tyler (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Great culture

Ongoing training

Skills development

Company vehicles

Job summary

NerdsToGo is seeking a Computer Repair Technician to complete small business network installations, desktop configurations, and hardware/software upgrades. The role includes on-site support for Windows and Mac systems, routine maintenance, and basic data protection.

You will troubleshoot networks, provide friendly customer service, and work with a growing team to deliver white-glove IT support and reliable tech solutions for local businesses.

Qualifications

• 2-5 years of experience with Windows PCs, Mac, and networking.
• Strong PC hardware and software/OS troubleshooting skills.
• Knowledge of network troubleshooting and wiring; certifications a plus.
• MSP experience is a plus.

Responsibilities

• Onsite computer solutions for Windows-based PCs and Apple computers.
• Network installation and maintenance (wired, wireless, LAN, WAN).
• Data recovery and loss prevention.
• Virus protection and malware removal.
• System repair and upgrades.
• Software installation and upgrades.
• Communicate with non-technical customers to set them at ease.

Skills

Windows troubleshooting

Networking

Customer service

Hardware repair

Communication skills

Job description

Company Overview

NerdsToGo is a rapidly growing technology-based service company with a mission to provide the best white-glove service in the business. We strive every day to provide outstanding technology services for residential and small business customers, demystifying technology and making it accessible for all.

Job Summary

The Computer Repair Technician will complete small business network installations, desktop configurations, installations and upgrades of personal and business computer hardware and software, perform inventories and preventative maintenance, provide network troubleshooting support, and software and operating system support on Mac and all versions of Windows. We are looking for IT support technicians with a strong field service background and customer service skills, solid technical skills, good communication skills and the desire to be a part of growing an exciting team!

Responsibilities

• Onsite computer solutions for Windows-based PCs and Apple computers
• Network installation and maintenance (wired, wireless, LAN, WAN)
• Data recovery and loss prevention
• Virus protection and Spyware/Adware removal
• Computer security enhancement
• PC Hardware and software fault isolation and repair
• System repair and upgrades
• Software upgrade and installation
• Working with non-technical customers and setting them at ease

Qualifications

• 2-5 years of experience with Windows-based PCs (Win7, Win8, Win10, Win11), Mac, and networking
• Strong knowledge of PC troubleshooting and repair, both hardware and software/OS
• Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)
• Proficiency with peer-to-peer and client/server network configurations and troubleshooting
• Managed Services Provider (MSP) experience a plus

Benefits/Perks

• Great culture & team building events
• Ongoing training
• Skills development with senior technicians
• Access to company vehicles
• Opportunity to be a part of a fast growing and exciting brand!