Computer Repair Technician

NerdsToGo Bellevue WA; Tyler (TX); On-site; USD 23,419 - 41,328; Full time

Benefits offered by this job

Culture & events

Ongoing training

Skills development

Company vehicles

Brand growth opportunity

Job summary

NerdsToGo is seeking a Computer Repair Technician to perform onsite PC and Mac support, network installations, and hardware/software upgrades for residential and small business customers.

You will troubleshoot, repair, and maintain devices, assist with data recovery and security, and communicate clearly with non-technical clients as part of a fast-growing team.

This role offers ongoing training, access to company vehicles, and the chance to grow with a nationwide IT services provider.

Qualifications

• 2-5 years of experience with Windows-based PCs (Win7, Win8, Win10, Win11), Mac, and networking
• Strong knowledge of PC troubleshooting and repair, both hardware and software/OS
• Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)
• Proficiency with peer-to-peer and client/server network configurations and troubleshooting
• Managed Services Provider (MSP) experience a plus

Responsibilities

• Onsite computer solutions for Windows-based PCs and Apple computers
• Network installation and maintenance (wired, wireless, LAN, WAN)
• Data recovery and loss prevention
• Virus protection and Spyware/Adware removal
• Computer security enhancement
• PC Hardware and software fault isolation and repair
• System repair and upgrades
• Software upgrade and installation
• Working with non-technical customers and setting them at ease

Job description

Company Overview

NerdsToGo is a rapidly growing technology-based service company with a mission to provide the best white-glove service in the business. We strive every day to provide outstanding technology services for residential and small business customers, demystifying technology and making it accessible for all.

Job Summary

The Computer Repair Technician will complete small business network installations, desktop configurations, installations and upgrades of personal and business computer hardware and software, perform inventories and preventative maintenance, provide network troubleshooting support, and software and operating system support on Mac and all versions of Windows. We are looking for IT support technicians with a strong field service background and customer service skills, solid technical skills, good communication skills and the desire to be a part of growing an exciting team!

Responsibilities

• Onsite computer solutions for Windows-based PCs and Apple computers
• Network installation and maintenance (wired, wireless, LAN, WAN)
• Data recovery and loss prevention
• Virus protection and Spyware/Adware removal
• Computer security enhancement
• PC Hardware and software fault isolation and repair
• System repair and upgrades
• Software upgrade and installation
• Working with non-technical customers and setting them at ease

Qualifications

• 2-5 years of experience with Windows-based PCs (Win7, Win8, Win10, Win11), Mac, and networking
• Strong knowledge of PC troubleshooting and repair, both hardware and software/OS
• Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)
• Proficiency with peer-to-peer and client/server network configurations and troubleshooting
• Managed Services Provider (MSP) experience a plus

Benefits / Perks

• Great culture & team building events
• Ongoing training
• Skills development with senior technicians
• Access to company vehicles
• Opportunity to be a part of a fast growing and exciting brand!

Compensation: $17.00 - $30.00 per hour

IT Service Professionals

NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional “Nerds” can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow or unresponsive laptops and everything in between.

Join Our Team at NerdsToGo

At NerdsToGo, our technicians don’t just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you’ve come to the right place.

Now Hiring!

We’re growing fast, so we’re looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you’re looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.