Computer Repair Technician

Second Life Mac; Skokie (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Industry-best Total Rewards program

Flexible vacation policy

Exemplary health benefits (BCBS)

401k plan with financial advisor

Financial education program

Job summary

A technology repair company in Skokie, Illinois, seeks a full-time technician to repair Apple devices such as iPads and MacBooks. Candidates must have 1-2 years of experience in device repair, excellent communication skills, and the ability to work in a fast-paced environment. This role emphasizes teamwork, attention to detail, and organization within a warehouse-style setting. Competitive benefits and a supportive work culture are provided.

Qualifications

• 1-2 years of experience in repairing iPads.
• Excellent verbal and written skills.
• Great organizational skills and attention to detail.
• Apple experience is a plus.
• Warehouse experience is a plus.
• Physically able to lift up to 50 pounds.
• Able to stand, sit, move, squat, and walk during the course of the shift.

Responsibilities

• Repair and refurbish Apple devices.
• Attend trainings for Apple device repair knowledge.
• Track usage of parts and tools.
• Organize devices according to repair needs.
• Ensure the workspace is free of debris.
• Keep warehouse premises neat and clean.

Skills

Detail-oriented

Organizational skills

Communication skills

Problem-solving

Education

High school diploma or equivalent

Job description

Overview

Second Life Mac is looking for a detail-oriented, proactive team member to repair Apple devices, including iPads and Macbooks. If you thrive on solving problems, work with a sense of urgency, and take pride in delivering quality repairs, we'd love to have you on our team!

To complete your application, please complete our short application survey here: https://go.cultureindex.com/p/Q2Xysjo5xXoF0VqoV

At SLM, our Core Purpose is to Maximize Human Potential. We believe in the health and well-being of our Team Members, which includes an industry-best Total Rewards program, flexible vacation policy, exemplary health benefits (BCBS), a 401k plan with a dedicated financial advisor, a financial education program, and top pay for our Team Members.

Who is Second Life Mac: SLM is the industry leader in Apple device buybacks for schools and businesses. We educate clients on maximizing the value of used Apple devices and ensuring students/employees have the technology they need. We refurbish devices in our facility and sell them to consumers at a great price. We are committed to helping our team members maximize their human potential and embed this purpose into our long-term business plan and vision.

The right candidates: We are looking for people who fit our core values (Do Whatever It Takes, Positive Energy, and Take Action). SLM hires and promotes using these values and they are at the core of every Team Member. We look for people who want to be part of something bigger, something special, something life-changing.

Description of duties

• Repair and refurbish Apple devices, understanding which models and repairs we complete and why.
• Attend trainings as needed for up-to-date Apple device repair knowledge.
• Track usage of parts, tools, supplies, and inventory.
• Organize devices according to repair needs as they flow into the Repairs department.
• Handle delicate and sensitive products with utmost care.
• Process inventory for deliveries/pickups.
• Sort, organize, and store inventory in the proper location.
• Report damaged or missing inventory to supervisors.
• Stack and organize large bulk items.
• Handle and operate necessary tools and accessories in maintaining and managing a warehouse.
• Ensure the workspace is free of debris and remove safety hazards.
• Keep warehouse premises neat and clean.
• Work as an active team member to complete team goals.
• Update logs and documentation for inventory processing.
• Integrate best practices in handling warehouse materials.
• Data entry as needed.

Qualifications/Requirements

• 1-2 years of experience in repairing iPads.
• Excellent verbal and written skills.
• Great organizational skills and attention to detail.
• Apple experience is a plus.
• Warehouse experience is a plus.
• High school diploma or equivalent.
• Physically able to lift up to 50 pounds.
• Able to stand, sit, move, squat, and walk during the course of the shift.
• The candidate must be professional and possess excellent communication skills.
• The candidate must be self-motivated and energetic.

SLM takes pride in being an equal opportunity employer. We are committed to maintaining a diverse, equitable, and inclusive team. We do not discriminate based on race, religion, gender (including pregnancy, childbirth, and related conditions), sexual orientation, gender identity, gender expression, color, national origin, age, marital status, military/veteran status, disability, or any other characteristic protected by applicable law. Employment is decided by qualification, merit, and business needs.

Job Type: Full-time

Reports to: Value-Added Services Lead on the Operations team