Printer Service Technician

MyCareer+; Providence (RI); On-site; USD 68,770,000 - 74,501,000; Full time

Job summary

MyCareer+ in Providence, RI is seeking a Print Service Technician to troubleshoot, repair, and maintain printers and multifunction devices on-site. The role emphasizes hands-on technical work, efficient issue resolution, and delivering a positive customer experience.

The ideal candidate has experience repairing printers/copiers, strong mechanical skills, and the ability to manage multiple service calls in a fast-paced environment.

Qualifications

• Hands-on experience repairing and servicing printers, copiers, or multifunction office equipment.
• Strong mechanical aptitude and troubleshooting skills.
• Knowledge of network-connected print devices is a plus.
• Excellent customer service, communication, organization, and time management skills.
• Ability to work independently and manage multiple service calls in a fast-paced environment.

Responsibilities

• Respond to on-site service requests in a timely and professional manner.
• Diagnose, troubleshoot, repair, and maintain a variety of printers and multifunction devices.
• Perform scheduled preventative maintenance to maximize equipment performance and uptime.
• Maintain accurate service records, repair documentation, and maintenance logs.
• Assist with inventory management for replacement parts, supplies, and service equipment.
• Utilize technical documentation and manufacturer resources to identify and resolve equipment issues.
• Communicate effectively with customers and provide outstanding technical support.

Skills

Printer repair

Mechanical troubleshooting

Printer networking

Customer service

Time management

Independent work

Job description

Providence, United States | Posted on 07/31/2026

Full-Time | Monday–Friday | On-site (Not a remote position)

Position Overview

We are looking for a skilled Print Service Technician to join a growing team supporting commercial print and imaging equipment. In this role, you'll troubleshoot, repair, and maintain printers and multifunction devices while providing exceptional service to customers. The ideal candidate enjoys hands-on technical work, takes pride in resolving issues efficiently, and delivers a positive customer experience.

Responsibilities

• Respond to on-site service requests in a timely and professional manner.
  
• Diagnose, troubleshoot, repair, and maintain a variety of printers and multifunction devices.
  
• Perform scheduled preventative maintenance to maximize equipment performance and uptime.
  
• Maintain accurate service records, repair documentation, and maintenance logs.
  
• Assist with inventory management for replacement parts, supplies, and service equipment.
  
• Utilize technical documentation and manufacturer resources to identify and resolve equipment issues.
  
• Communicate effectively with customers and provide outstanding technical support.
  

Qualifications

• Hands-on experience repairing and servicing printers, copiers, or multifunction office equipment.
  
• Strong mechanical aptitude and troubleshooting skills.
  
• Knowledge of network-connected print devices is a plus.
  
• Excellent customer service, communication, organization, and time management skills.
  
• Ability to work independently and manage multiple service calls in a fast-paced environment.
  
• $24–$26 per hour
  
• Full-time position with long-term career growth opportunities