Computer Repair Technician

PCOnline; Newark (DE); On-site; USD 40,000 - 60,000; Full time

Job summary

A technology service provider in Newark is seeking a skilled Computer Technician to diagnose and repair desktops, laptops, and servers. Responsibilities include troubleshooting hardware and software issues, providing technical support both onsite and remotely, and conducting preventive maintenance. Ideal candidates should have an associate degree in a related field, proven experience in IT support, and strong communication skills. This role offers opportunities for professional growth in a dynamic environment.

Qualifications

• Associate degree or certification in Computer Science, Information Technology, or related is preferred.
• Proven experience as a Computer Technician, IT Support, or similar role.
• Solid knowledge of hardware, operating systems (Windows, macOS, Linux), and networking basics.

Responsibilities

• Diagnose and repair desktops, laptops, and servers.
• Install, configure, and update operating systems and software applications.
• Provide technical support to internal staff or clients.

Skills

Troubleshooting hardware

Technical support

Problem-solving

Time management

Communication

Education

Associate degree in Computer Science or related field

Tools

Diagnostic tools

Job description

• Diagnose and repair desktops, laptops, servers, and peripheral devices (printers, monitors, etc.).
• Perform component-level repairs (motherboards, hard drives, memory, power supplies, etc.).
• Replace defective parts and conduct system upgrades.
• Software Troubleshooting & Installation
  • Install, configure, and update operating systems and common software applications.
  • Remove malware, viruses, and troubleshoot system performance issues.
  • Ensure proper data backup and recovery procedures.
• Customer Support & Service
  • Provide technical support to internal staff or external clients, both onsite and remotely.
  • Maintain detailed repair records and service logs.
  • Explain repair issues and solutions in a clear, professional manner.
• Preventive Maintenance
  • Conduct routine inspections and preventive maintenance on computer systems.
  • Recommend upgrades and improvements to enhance performance and security.
• Inventory & Documentation
  • Manage spare parts inventory and request supplies when needed.
  • Document repair procedures, test results, and troubleshooting steps.

Basic Qualifications

• Associate degree or certification in Computer Science, Information Technology, or related field (CompTIA A+, Microsoft, Cisco preferred).
• Proven experience as a Computer Technician, IT Support, or similar role.
• Solid knowledge of hardware, operating systems (Windows, macOS, Linux), and networking basics.
• Hands-on experience with diagnostic tools and repair equipment.
• Strong problem-solving and time management skills.
• Excellent communication and customer service abilities.
• Ability to lift and move computer equipment (up to 50 lbs).