Computer Operator II

University of Florida; Gainesville (FL); On-site; Full time

Job summary

The University of Florida is seeking a Computer Operator II to join its IT team. This role involves monitoring systems, managing batch processes, and supporting the university's data centers. Ideal candidates will have relevant experience and strong communication skills. Benefits include a competitive package and various leave programs.

Benefits

Vacation

Sick leave

Holidays

Paid family leave

Qualifications

• An associate’s degree or high school diploma plus three years of relevant experience.
• Knowledge of modern computing and networking concepts.

Responsibilities

• Monitoring system and operator status, escalating issues as needed.
• Managing critical batch processes and responding to abnormal conditions.
• Supporting the Florida LambdaRail Network Operating Center.

Skills

Knowledge of modern computing and networking concepts

Effective communication skills

Education

Associate's degree

High school diploma

Tools

Microsoft applications

Job description

Classification Title:

Computer Operator II

This position is open to current UF employees only.

UF Information Technology (UFIT) is seeking an intermediate-level Computer Operator II to join the Infrastructure and Communication Technology - Single Operations Center, within UFIT.

Employment with UFIT offers the chance to work with dedicated professionals focused on understanding and addressing the technological needs of the University of Florida’s community.

As part of ICT, you will join the Single Operations Center team, which provides foundational support for UFIT. This 24x7x365 team supports the university’s success through service and operational excellence. The Computer Operator II will collaborate with teams across UFIT and peers to monitor UF’s systems and services, respond to customer inquiries, incidents, and alerts.

Key responsibilities include:

1. Monitoring system and operator status, escalating issues as needed
2. Managing critical batch processes and responding to abnormal conditions
3. Supporting the Florida LambdaRail Network Operating Center and UF’s Data Centers and Infrastructure
4. Assisting with UF Computing Help Desk tasks and documentation
5. Recommending procedural improvements and mentoring/trainings for less experienced staff

About UF Information Technology

Led by Vice President and CIO Elias Eldayrie, UFIT comprises eight departments including Academic Technology, Applications, Development and Integrations, Business Center, Customer Experience and Resource Planning, Data Platform and Analytics, Information Security Office, Infrastructure and Communication Technology, and Research Computing. UFIT supports teaching, learning, research, and service with advanced enterprise IT systems. For more information, visit UFIT Strategic Plan.

About the University of Florida

The University of Florida, located in Gainesville, is renowned for education, research, healthcare, and community collaboration. Gainesville offers a vibrant community with outdoor activities, cultural events, and sports. Learn more at Visit Gainesville.

Benefits

UF offers various leave programs and a competitive benefits package, including vacation, sick leave, holidays, personal leave, and paid family leave. More details are available on the UF Benefits page.

Expected Salary: $22.05/hour

Minimum Requirements

An associate’s degree; or a high school diploma or equivalent plus three years of relevant experience. College coursework or vocational training may substitute for experience at an equivalent rate.

Preferred Qualifications

• Knowledge of modern computing and networking concepts
• Experience with incident/request ticketing and system/network monitoring systems
• Proficiency with Microsoft applications
• Ability to work independently
• Effective communication skills, both verbal and written
• Ability to establish and maintain effective working relationships

Special Instructions to Applicants

This position is open only to current UF employees. It reports to the Single Operations Center at the East Campus Data Center, 2060 NE Waldo Road, Gainesville, FL 32609.

This role is eligible for Veteran’s preference; applicants claiming this should upload DD 214 Member Copy 4. More info is available at the Veteran's Preference page.

Work visa sponsorship is not available. A criminal background screening is required.

Applicants must submit a cover letter, resume/CV, and at least three professional references. Applications are due by 11:55 p.m. (ET) on the closing date.