Computer Field Tech Position- Chattanooga TN

BC Tech Pro; Chattanooga (TN); On-site; USD 16,000 - 40,000; Full time

Benefits offered by this job

Free Dell/Lenovo certifications

Job summary

BC Tech Pro in Chattanooga, TN is seeking a Computer Field Tech to perform hardware repairs and installations on laptops and desktops. You must have prior experience with laptop and desktop hardware, and you will be certified in Dell and Lenovo during onboarding. This is a 1099 contract role with pay by ticket.

Typical workflow involves 2–5 calls per day, with pay starting at $35 per ticket. You must have reliable transportation and access to a computer and internet to log into the portal;

Qualifications

• Must have prior experience with laptop and desktop hardware.
• Onboarding includes certification in Dell and Lenovo.

Responsibilities

• Perform hardware part replacements for Dell and Lenovo warranty services.
• Log into your portal and map out calls by 9 am each workday.
• Communicate with customers to confirm onsite service windows.

Skills

Laptop hardware

Desktop hardware

Hardware troubleshooting

Tools

Dell warranty portal

Lenovo warranty portal

Job description

Computer Field Tech Position- Chattanooga TN

• Chattanooga, TN

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units.

You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period -every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.