Computer Field Tech Position-Roseville MN

BC Tech Pro; Saint Paul (MN); On-site; USD 16,000 - 40,000; Part time

Job summary

BC Tech Pro in Saint Paul, MN seeks a Computer Field Technician to perform hardware repairs and installations on Dell and Lenovo laptops and desktops.

This 1099 contract role requires reliable transportation, access to a computer and internet, and daily login to the tech portal by 9 am to accept and map calls. Onboarding includes Dell and Lenovo certifications, and pay is issued weekly per completed ticket.

Qualifications

• Experience with laptop/desktop hardware repairs.
• Ability to perform hardware part replacements for warranty services.
• Reliable transportation for onsite calls.
• Access to a computer and internet to log into the portal.

Responsibilities

• Repair and install hardware on Dell and Lenovo laptops/desktops.
• Complete hardware parts replacements for warranty service.
• Log into tech portal daily by 9 am to accept and map calls.
• Coordinate with customers to schedule onsite visits.
• Parts supplied by manufacturers; manage pickup from FedEx.

Skills

Laptop hardware

Desktop hardware

Warranty service

Logistics coordination

Tools

Dell repair tools

Lenovo repair tools

Job description

Computer Field Tech Position-Roseville MN

• Saint Paul, MN

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units.

You must have prior experience with laptop and desktop hardware

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period -every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.