Computer Field Tech Position- Saint Cloud MN

BC Tech Pro; Saint Cloud (MN); On-site; USD 18,000 - 46,000; Full time

Job summary

BC Tech Pro in Saint Cloud, MN seeks a Computer Field Technician to perform hardware repairs and installations on laptops and desktops. This is a 1099 contract position with pay per ticket, and tickets are logged via a portal.

You must have prior laptop/desktop hardware experience and will be certified in Dell and Lenovo. Reliable transportation and internet access are required to schedule and complete on-site warranty service.

Qualifications

• Must have prior laptop/desktop hardware experience.
• Dell and Lenovo certifications will be provided at no cost.
• Reliable transportation and internet access required.
• Ticket-driven workflow with portal-based logging and scheduling.

Responsibilities

• Perform hardware part replacements for Dell and Lenovo warranty services.
• Log into the tech portal daily to accept, update status, and map calls.
• Coordinate on-site visits with customers and ship/return parts as needed.

Skills

Laptop hardware

Desktop hardware

Tools

Dell certification

Lenovo certification

Job description

Computer Field Tech Position- Saint Cloud MN

• Saint Cloud, MN

Job Description

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units.

You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period - every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.