Computer Field Tech Position-Gaylord MI

BC Tech Pro; Nottawa Township (MI); On-site; USD 8,000 - 42,000; Part time

Job summary

BC Tech Pro is seeking a Computer Field Technician to perform hardware repairs and installations on Dell and Lenovo laptops and desktops, and to support warranty service tasks. You must have prior hardware experience and be willing to obtain manufacturer certifications during onboarding.

This is a 1099 contract position with pay per ticket. Tickets are logged via a portal; hardware parts are shipped to you and returned after service. You may travel to client sites as needed.

Qualifications

• Must have prior experience with laptop and desktop hardware.
• Onboarding includes certification in Dell and Lenovo; certifications provided.
• Contract position paid per ticket; pay starts at $35 per ticket.

Responsibilities

• Perform hardware part replacements for Dell and Lenovo warranty services.
• Log into the tech portal daily, map calls, and coordinate onsite visits with customers.

Skills

Laptop hardware repair

Desktop hardware repair

Warranty service experience

Job description

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.


• You will be completing hardware part replacements for Dell and Lenovo warranty services.


• Pay period -every Friday after the first week of completing tickets.


• You must have a reliable form of transportation to run these calls.


• You must have access to a computer and the internet to log onto your portal.


• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.


• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.


• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.