Computer Field Tech Position-Gaylord MI

BC Tech Pro; Gaylord (MI); On-site; USD 31,000 - 36,000; Part time

Job summary

BC Tech Pro is seeking a Computer Field Technician to perform hardware repairs and installations on laptops and desktops. You must have prior experience with laptop and desktop hardware and be prepared to obtain Dell and Lenovo certifications on onboarding.

The role is a 1099 contract position with pay by ticket, typically for warranty service calls. You will travel to client sites and manage parts shipments via manufacturer logistics.

Qualifications

• This role requires prior experience with laptop and desktop hardware.
• Onboarding includes Dell and Lenovo certifications at no cost.
• This is a 1099 contract position with pay by ticket.

Responsibilities

• Perform hardware part replacements for Dell and Lenovo warranty services.
• Log into the portal and map out daily calls by 9 am.
• Contact customers and arrange onsite windows for service.
• Receive parts shipped to and returned from manufacturers; use FedEx labels.

Skills

Laptop hardware

Desktop hardware

Warranty repairs

Tools

Dell certification

Lenovo certification

Job description

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.


• You will be completing hardware part replacements for Dell and Lenovo warranty services.


• Pay period -every Friday after the first week of completing tickets.


• You must have a reliable form of transportation to run these calls.


• You must have access to a computer and the internet to log onto your portal.


• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.


• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.


• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.