Computer Field Tech Position-Rapid City SD

BC Tech Pro; Rapid City (SD); Presencial; USD 18 000 - 46 000; Tempo parcial

Resumo da oferta

BC Tech Pro in Rapid City, SD, is seeking a Computer Field Technician for hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware.

Onboarding includes certification in Dell and Lenovo, with all certifications provided at no cost. The role is a 1099 contract; pay starts at $35 per ticket, with tickets run Monday through Friday and weekly pay.

Qualificações

• Experience with laptop and desktop hardware.
• On-site field tech with reliable transportation.
• Access to computer and internet to log into the portal.

Responsabilidades

• Perform hardware repairs and installations on laptops and desktops.
• Replace hardware parts for Dell and Lenovo warranty services.
• Coordinate with customers to schedule onsite visits and confirmations.
• Log tickets and update status in the tech portal daily.

Conhecimentos

Laptop hardware

Desktop hardware

Warranty service

Ferramentas

Warranty portals

Dell/Lenovo portal

Descrição da oferta de emprego

Computer Field Tech Position-Rapid City SD

• Rapid City, SD

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units.

You must have prior experience with laptop and desktop hardware

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period -every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.