Computer Field Tech Position- Greensboro NC

BC Tech Pro; Greensboro (NC); On-site; < USD 1,000; Part time

Benefits offered by this job

Free certifications in Dell and Lenovo

Job summary

BC Tech Pro is seeking a Computer Field Technician for hardware repairs and installations on Dell and Lenovo units. This 1099 contract position entails 2-5 calls per day with pay starting at $35 per ticket. You must have prior experience, a reliable transportation method, and access to a computer and internet.

You will be certified in Dell and Lenovo as part of onboarding, and responsible for contacting customers to confirm service windows. Parts will be provided and need to be picked up from FedEx.

Qualifications

• Must have prior experience with hardware repairs and installations on laptops and desktops.
• Certification in Dell and Lenovo will be provided as part of onboarding.

Responsibilities

• Complete hardware part replacements for Dell and Lenovo warranty services.
• Contact customers to confirm service windows.
• Log into tech portal every workday by 9 am.

Skills

Prior experience with laptop and desktop hardware

Reliable transportation

Access to a computer and internet

Job description

Job Description

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period - every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.