Computer Field Tech Position-Cordova TN

BC Tech Pro; Cordova (TN); On-site; USD 17,000 - 43,000; Part time

Job summary

BC Tech Pro is seeking a Computer Field Technician to perform hardware repairs and on-site installations for Dell and Lenovo products. This 1099 contract role pays $35 per ticket and typically handles 2–5 calls per day.

Reliable transportation and portal access are required to log tickets and schedule visits. Candidates must have prior laptop and desktop hardware experience and be prepared to onboard with Dell and Lenovo certifications provided.

Qualifications

• Experience with laptop and desktop hardware repairs.
• Must be able to perform hardware part replacements.
• Attention to warranty service requirements for Dell and Lenovo.

Responsibilities

• Perform hardware part replacements for Dell and Lenovo warranty services.
• Log into the tech portal and map out calls; ensure status updates before daily deadlines.
• Coordinate on-site visits with customers and arrange parts pickup/shipping as needed.

Skills

Laptop hardware

Desktop hardware

Repair experience

Job description

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.


• You will be completing hardware part replacements for Dell and Lenovo warranty services.


• Pay period -every Friday after the first week of completing tickets.


• You must have a reliable form of transportation to run these calls.


• You must have access to a computer and the internet to log onto your portal.


• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.


• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.


• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.