Computer Assistant

University of Utah; Campus (IL); On-site; USD 21,000 - 22,000; Full time

Job summary

The University of Utah seeks a Student Technology Operations Technician to support day-to-day and event-day technology needs for Rice-Eccles Stadium and the Jon M. Huntsman Center.

You will assist with setup, troubleshooting, and maintenance of venue technology while working in a fast-paced, large-venue environment. Applicants should be dependable, curious, and willing to learn, with strong communication and teamwork skills.

Qualifications

• Associate degree in a computer-related field or equivalent; two years of related experience preferred.
• Demonstrated computer skills and effective communication required.

Responsibilities

• Assist Tech Services staff with setup, operation, testing, troubleshooting, and maintenance of technology systems in Rice‑Eccles Stadium and Huntsman Center.
• Provide event-day technology support for athletic events, concerts, and other events.
• Assist with audiovisual systems, displays, LED technology, networking, Wi-Fi, ticketing technology, radios, and control systems.
• Perform routine equipment inspections and preventative maintenance to identify issues before events.
• Help with installation, configuration, cabling, and deployment of new technology and equipment.

Skills

Dependable

Curious

Willing to learn

Problem solving

Communication

Team player

Detail oriented

Education

Associate’s degree in a computer related field or equivalent

Tools

AV systems

Networking gear

Wi-Fi equipment

LED displays

Ticketing tech

Radios

Computers

Control systems

Job description

This position offers a flexible schedule built around the student’s academic commitments, with weekday hours arranged based on class schedules and availability. Event-day availability, including evenings and weekends, is strongly expected and is an important part of the position. We understand that academics come first, and when school obligations create a conflict, we will work with the student to accommodate those needs with advance communication.

Is this a work study job?

Is this a work study job? No

VP Area

VP Area President

Department

Location

Location Campus

City

City Salt Lake City, UT

Type of Recruitment

Type of Recruitment External Posting

Pay Rate Range

Pay Rate Range $15.00/h

Close Date

Close Date 09/25/2026

Priority Review Date (Note - Posting may close at any time)

Job Summary

The Student Technology Operations Technician supports the day-to-day and event-day technology needs of Rice‑Eccles Stadium and the Jon M. Huntsman Center. Working alongside the Tech Services team, this position provides hands‑on assistance with venue technology, including audiovisual systems, networking and Wi‑Fi, LED displays, ticketing technology, radios, computers, control systems, and other event‑related equipment.
This position is designed to provide practical experience in a fast‑paced, large‑venue technology environment. The student will assist with equipment setup, testing, troubleshooting, maintenance, inventory, documentation, and event‑day technical support while gaining exposure to the systems and infrastructure used to operate major collegiate athletics, entertainment, and special events.
No one is expected to know every system on day one. We are looking for someone who is dependable, curious, comfortable with technology, willing to learn, and ready to jump in wherever the Tech Services team needs support.

Responsibilities

• Assist Tech Services staff with the setup, operation, testing, troubleshooting, and maintenance of technology systems throughout Rice‑Eccles Stadium and the Jon M. Huntsman Center.
• Provide event‑day technology support for athletic events, concerts, and other special events, including pre‑event system checks, equipment deployment, troubleshooting, and post‑event support.
• Assist with audiovisual systems, displays and LED technology, computers, networking and Wi‑Fi equipment, radios, ticketing technology, control systems, and other venue technology.
• Perform routine equipment inspections and preventative maintenance to help identify and resolve issues before they impact an event.
• Assist with the installation, configuration, cabling, and deployment of new technology and equipment.
• Support basic network and connectivity troubleshooting, including wired and wireless devices and venue technology endpoints.
• Assist with inventory management, equipment organization, labeling, documentation, and maintaining clean and organized technology workspaces.
• Help create and maintain technical documentation, equipment records, diagrams, procedures, and event‑day checklists.
• Work with Tech Services staff, University departments, vendors, and event personnel to help resolve technical issues and support venue operations.
• Learn and develop skills across multiple areas of venue technology, including emerging systems and technologies used within Tech Services.
• Maintain appropriate security and confidentiality when working with technology systems, network infrastructure, access‑controlled spaces, and University equipment.
• Communicate technical issues clearly and promptly and elevate problems when additional assistance is needed.
• Perform other technology and event‑support duties as assigned based on the operational needs of Tech Services.

Minimum Qualifications

Associate’s degree in a computer related field or equivalency (one year of education can be substituted for two years of related work experience). Two years of related experience preferred. Demonstrated computer skills, human relations and effective communication skills are required.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

• Current University of Utah student pursuing a degree or demonstrating an interest in Information Technology, Computer Science, Information Systems, Engineering, Audio/Visual Technology, Broadcast Technology, or a related field.
• General interest in technology, troubleshooting, and learning how large‑scale venue technology systems operate.
• Basic knowledge of computers, networking, audiovisual equipment, or other technology systems is preferred but not required.
• Comfortable working hands‑on with technology, including computers, cabling, displays, networking equipment, and other electronic systems.
• Strong problem‑solving skills and a willingness to learn unfamiliar systems and technologies.
• Dependable, self‑motivated, and able to work independently as well as part of a team.
• Strong communication and interpersonal skills with the ability to work professionally with staff, vendors, event personnel, and guests.
• Ability to remain calm and work effectively in fast‑paced, high‑pressure event environments.
• Strong attention to detail and organizational skills.
• Availability for athletic events, concerts, and other special events, including evenings and weekends, is strongly preferred.
• Previous experience with IT support, networking, AV, broadcast, live events, or venue operations is a plus but is not required. Training and hands‑on experience will be provided.

Special Instructions Summary

Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post‑retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or University Human Resource Management at [phone] if you have questions regarding the post‑retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy‑related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page .
Online reports may be submitted at https://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security‑related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

• * Do you have a related Associate's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
  • Yes
  • No
• * How many years of related work experience do you have:
  • Less than 1 year
  • 1 year or more, but less than 2 years
  • 2 year or more, but less than 4 years
  • 4 years or more, but less than 6 years
  • 6 years or more
• * What interests you about working with technology in a stadium, arena, and live‑event environment?

  (Open Ended Question)

• * Tell us about any experience you have with computers, networking, audiovisual equipment, electronics, live events, or troubleshooting technology. This experience may come from school, work, hobbies, or personal projects.

  (Open Ended Question)

• * When you encounter a technology problem you have never seen before, how do you typically approach troubleshooting it?

  (Open Ended Question)

• * This position frequently supports athletic events, concerts, and other special events that occur during evenings and weekends. Are you generally available to work these events while balancing your academic commitments?
  • Yes
  • No

Required Documents

• Resume

Optional Documents

• Cover Letter
• Historical Only – Do Not Use – See Description for More Information – Appropriate discharge document (such as DD-2214) – Veteran Only
• Historical Only – Do Not Use – See Document Description for More Information – Addendum to the University of Utah – Veteran Only

University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: [phone] By Email: [e-mail]