Complimentary Breakfast Attendant

Wyndham Hotels & Resorts; Woodbridge (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel brand is seeking a Breakfast Attendant for their Residence Inn. The role involves providing exceptional service to guests during breakfast hours, maintaining cleanliness, and supporting food and beverage service. Ideal candidates will have strong customer service skills and a friendly demeanor.

Qualifications

• Ability to provide exceptional service to guests.
• Strong communication skills.
• Knowledge of food and beverage standards.

Responsibilities

• Greet and seat guests in the breakfast area.
• Maintain cleanliness and organization of service areas.
• Handle cashiering duties and produce high-quality drinks.

Skills

Customer Service

Attention to Detail

Teamwork

Job description

Job Description: Breakfast Attendant at Residence Inn Potomac Mills

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

Responsibilities

1. Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
2. Maintain a high standard of personal appearance and grooming, including wearing the proper uniform and name tag.
3. Greet and seat guests at appropriate tables promptly.
4. Ensure quality control of menus regarding cleanliness and appearance.
5. Clear, clean, and reset tables and hotel spaces as per client requests or management instructions.
6. Keep all service areas stocked, organized, clean, and neat; complete all side work each shift.
7. Accommodate special guest requests and offer appropriate alternatives.
8. Communicate with all departments about in-house VIPs.
9. Support beverage and food service, including washing dishes, restocking, sweeping, mopping, and trash disposal.
10. Know standards for receiving room service orders.
11. Maintain knowledge of menus and specials across departments.
12. Handle cashiering duties, including closing checks and shift paperwork.
13. Perform opening and closing procedures and side work as per station rotation.
14. Answer questions about the hotel, local area attractions, and hotel standards.
15. Perform additional duties or attend meetings as requested by management.
16. Produce high-quality drinks, including specialty coffee, tea, cocktails, and other beverage requests.