Guest Attendant

HMC Hotel Management Consulting; Newington (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hotel management company as a Guest Attendant at WoodSpring Suites in Newington, CT. This role involves providing exceptional customer service, handling front office operations, and maintaining cleanliness. Enjoy competitive pay, flexible earnings access, and opportunities for career growth in a supportive work environment.

Benefits

Medical, dental, and vision benefits

Paid time off for full-time employees

DailyPay Access

Employee Assistance Program

Career Growth Opportunities

Qualifications

• At least one year in customer service; hotel experience preferred.
• Proficient with computers.
• Excellent communication skills.

Responsibilities

• Front Office Operations: Reservations, check-ins/outs, paperwork review.
• Guest Services: Meeting guest needs, conducting tours, fulfilling requests.
• Laundry Duties: Washing, drying, folding linens.

Skills

Customer Service

Communication

Problem Solving

Organizational Skills

Job description

Join to apply for the Guest Attendant role at HMC Hotel Management Consulting

Exciting Opportunity: Guest Attendant at WoodSpring Suites in Newington, CT!

About the Role:

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests.

Our Culture:

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits

• Hourly Rate: Dependent on experience, $16.50 - $18.50.
• DailyPay Access: Flexible pay options to access your earnings when you need them.
• Benefits: Medical, dental, and vision benefits plus paid time off for full-time employees.
• Employee Assistance Program: Complimentary support for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company.

Primary Duties

• Front Office Operations: Reservations, check-ins/outs, paperwork review.
• Guest Services: Meeting guest needs, conducting tours, closing sales, fulfilling requests.
• Laundry Duties: Washing, drying, folding linens, maintaining laundry area.
• Cleaning & Maintenance: Cleaning tasks, stocking supplies.
• Sales & Marketing: Supporting initiatives to increase occupancy.
• Emergency Procedures: Following safety protocols and ensuring security.
• Other Duties as Assigned.

Preferred Qualifications

• At least one year in customer service; hotel experience preferred.
• Proficient with computers.
• Excellent communication skills.
• Strong organizational and problem-solving skills.
• Proactive approach to solving problems.

Physical Requirements

• Climbing stairs and ladders.
• Performing tasks involving kneeling, squatting, standing, sitting, bending, twisting.
• Lifting, pushing, pulling up to 20lbs regularly, occasionally up to 50lbs.

Hotel Management and Consulting, Inc. reserves the right to modify this job description. This is not an employment contract. Employment is at-will. Reasonable accommodations will be provided for qualified individuals with disabilities. We are an equal opportunity employer and a drug-free workplace.