Complimentary Breakfast Attendant

Highgate; Woodbridge (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality management company is seeking a Breakfast Attendant to provide exceptional service in the breakfast area at a hotel. The role involves cleaning, setting tables, and accommodating guest requests while maintaining efficiency and courtesy. Ideal candidates will have a positive attitude, attention to detail, and a willingness to work varied shifts.

Qualifications

• Legal age to serve alcohol and pass responsible serving training (e.g., TIPs).
• Ability to obtain a Food Handlers card.
• Willingness to work varied schedules including nights and weekends.

Responsibilities

• Provide exceptional service to guests in the breakfast area.
• Ensure cleanliness and organization of service areas.
• Produce high-quality drinks including specialty coffees and cocktails.

Skills

Attention to detail

Professional communication skills

Positive attitude

Calmness under stress

Education

High School diploma or equivalent

Job description

Compensation Type: Hourly

Company Overview: Highgate is a premier real estate investment and hospitality management company recognized as an industry innovator. It is a dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in Europe, Latin America, and the Caribbean. The company's portfolio exceeds $20 billion in assets and generates over $5 billion in revenues. Highgate provides expert guidance throughout all stages of the hospitality property cycle and develops bespoke hotel brands using industry-leading revenue management tools. The executive team comprises some of the most experienced hotel management leaders, making Highgate a trusted partner for top ownership groups and major hotel brands. The company maintains offices in London, New York, Dallas, and Seattle.

Location: Residence Inn Potomac Mills, 14301 Crossing Place, Woodbridge, VA 22192

Overview: The Breakfast Attendant provides exceptional service to guests in the breakfast area, ensuring efficiency and courtesy.

Responsibilities:

1. Approach all guest and employee encounters with friendliness, courtesy, and a service-oriented attitude.
2. Maintain a professional appearance, including wearing the proper uniform and name tag.
3. Greet and seat guests promptly.
4. Ensure menus are clean and presentable.
5. Clear, clean, and reset tables and hotel spaces as needed.
6. Keep service areas stocked, organized, clean, and tidy; complete side work each shift.
7. Accommodate guest requests and offer alternatives when necessary.
8. Communicate with departments about VIP guests.
9. Support beverage and food service, including dishwashing, restocking, cleaning, and floor maintenance.
10. Know standards for room service orders.
11. Be familiar with menus and specials.
12. Handle cashiering duties and shift paperwork.
13. Perform opening and closing procedures and side work duties.
14. Answer questions about the hotel, local area, and attractions.
15. Perform additional duties or attend meetings as required.
16. Produce high-quality drinks, including specialty coffees, teas, cocktails, and other beverage requests.

Qualifications:

• Attention to detail, speed, and accuracy in job performance.
• High School diploma or equivalent preferred.
• Willingness to work varied schedules, including evenings, nights, weekends, and holidays.
• Legal age to serve alcohol and pass responsible serving training (e.g., TIPs).
• Ability to obtain a Food Handlers card as required.
• Ability to evaluate options quickly and accurately.
• Calmness under stress.
• Understanding of hotel products and guest services.
• Professional communication skills.
• Positive attitude and service-oriented mindset.
• Basic knowledge of food and beverage standards and guest etiquette.
• Numerical ability for basic calculations.
• Ability to read, comprehend, and write simple instructions and memos.
• Patience, tact, and diplomacy in customer and staff interactions.
• Willingness to learn and support team members.