Breakfast Attendant - Part Time

Highgate; Village of Islandia (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in the hospitality industry is seeking a Breakfast Attendant to provide exceptional service during breakfast. In this role, you will ensure a pleasant experience for guests by maintaining the breakfast area and supporting various service tasks. Ideal candidates will possess strong attention to detail and effective communication skills, contributing to a welcoming atmosphere.

Qualifications

• Ability to perform job functions with attention to detail, speed, and accuracy.
• Willingness to work a varied schedule, including evenings and weekends.
• Effective communication skills for speaking with guests and team members.

Responsibilities

• Provide exceptional service to guests in the breakfast area.
• Maintain cleanliness and organization of service areas.
• Prepare and produce high-quality drinks as required.

Skills

Attention to detail

Effective communication

Positive attitude

Education

High School diploma or equivalent

Job description

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

Location

Compensation Type

Hourly

Location

Hampton Inn Islandia

1600 Veterans Mem Hwy, Islandia, NY 11749

Overview

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

Responsibilities

• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Maintain a high standard of personal appearance and grooming, including wearing the proper uniform and name tag when working.
• Greet and seat guests at appropriate tables in a timely manner.
• Ensure quality control of menus regarding cleanliness and appearance.
• Clear, clean, and reset tables/hotel spaces per client request or management instruction.
• Ensure all service areas are stocked, organized, clean, and neat, with all side work completed each shift.
• Accommodate any special requests made by guests and offer appropriate alternatives when necessary.
• Communicate with all departments regarding in-house VIPs.
• Support all areas of beverage and food service as necessary, including washing dishes by hand and/or using dishwashing machines, restocking dishes, glassware, utensils, pots, pans, or other equipment, sweeping and mopping floors, washing work tables, walls, refrigerators, meat blocks, and moving trash to designated areas.
• Have a complete knowledge of standards of service for receiving room service orders.
• Thoroughly know menus and current specials in all applicable departments.
• Carry out cashiering functions, including closing checks and completing end-of-shift paperwork.
• Perform opening and closing procedures and side work duties according to station rotation.
• Answer questions about the hotel, its standards, guest expectations, and local area attractions.
• Perform any other duties or attend meetings as requested by management.
• Produce high-quality drinks, including specialty coffee, tea drinks, cocktails, and other beverage requests as required.

Qualifications

• Ability to perform job functions with attention to detail, speed, and accuracy.
• High School diploma or equivalent preferred, or experience in a hotel or related field.
• Willingness and ability to work a varied schedule, including evenings, nights, weekends, and holidays.
• Must meet the legal age to serve alcoholic beverages and pass responsible serving courses such as TIPs.
• Ability to obtain and provide a Food Handlers card as required.
• Ability to evaluate and select among alternative actions quickly and accurately.
• Handle stressful situations professionally and calmly.
• Understanding of hotel products and guest services.
• Effective communication skills for speaking with guests and team members.
• Positive attitude and a desire to serve others.
• Basic knowledge of food and beverage service standards, guest relations, and etiquette.
• Numerical skills for basic operations.
• Ability to read, comprehend, and write simple instructions and correspondence.
• Patience, tact, and diplomacy in dealing with customers and staff.
• Willingness to learn new tasks and support team members.

Notice

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