Compliance & Service Operations Coordinator

Adecco; Norwood (MA); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Voluntary benefits

EAP program

Commuter benefits

401K plan

Paid leave (Sick leave/holiday)

Job summary

Adecco is seeking a Compliance & Service Operations Coordinator in Norwood, MA for a temp-to-hire role. Hours are 7:00AM-4:00PM, Monday-Friday. Pay is $33-$36/hour DOE.

The role involves managing ISNetworld/Avetta platforms, handling COIs, and supporting regulatory and customer compliance across teams. Responsibilities include completing prequalification forms, tracking deadlines, and providing general admin support to the Americas Service team.

Qualifications

• High school diploma or equivalent required; additional education welcomed.
• Previous administrative, compliance, customer service, or vendor coordination experience preferred.
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and follow-ups.
• Excellent written and verbal communication skills.
• Proactive problem-solving skills and strong attention to detail.
• Ability to learn and navigate web-based systems and compliance platforms.
• Experience with ISNetworld, Avetta, or similar platforms is a plus.
• Manufacturing or professional services experience preferred.

Responsibilities

• Manage third-party contractor and safety compliance platforms, including ISNetworld, Avetta, and customer-specific portals.
• Complete customer prequalification forms, questionnaires, registrations, and documentation accurately and on time.
• Coordinate Certificates of Insurance (COIs) and maintain up-to-date company, employee, and safety records.
• Track onsite hours, customer reporting requirements, compliance deadlines, and document expiration dates.
• Support OSHA 300 logs, safety audits, and other regulatory and customer compliance requirements.
• Follow up on outstanding requirements and corrective actions to maintain customer account compliance.
• Collaborate with Field Service, Safety, HR, Finance, and Legal teams to gather information and resolve compliance issues.
• Communicate with customers and vendors regarding registrations, documentation, and compliance requirements.
• Provide general administrative support to the Americas Service team, including occasional fleet support, event planning, and other departmental tasks.

Skills

Vendor coordination

Compliance coordination

Customer service

Communication skills

Organizational skills

Attention to detail

Problem solving

Learning web-based systems

Education

High school diploma or equivalent

Tools

Word

Excel

PowerPoint

Job description

Adecco is hiring for a Compliance & Service Operations Coordinator in Norwood! This is a temp-to-hire opportunity.

Hours: 7:00AM-4:00PM, Monday-Friday

Pay: $33-$36/hour DOE

Responsibilities:

• Manage third-party contractor and safety compliance platforms, including ISNetworld, Avetta, and customer-specific portals.

• Complete customer prequalification forms, questionnaires, registrations, and documentation accurately and on time.

• Coordinate Certificates of Insurance (COIs) and maintain up-to-date company, employee, and safety records.

• Track onsite hours, customer reporting requirements, compliance deadlines, and document expiration dates.

• Support OSHA 300 logs, safety audits, and other regulatory and customer compliance requirements.

• Follow up on outstanding requirements and corrective actions to maintain customer account compliance.

• Collaborate with Field Service, Safety, HR, Finance, and Legal teams to gather information and resolve compliance issues.

• Communicate with customers and vendors regarding registrations, documentation, and compliance requirements.

• Provide general administrative support to the Americas Service team, including occasional fleet support, event planning, and other departmental tasks.

Requirements:

• High school diploma or equivalent required; additional education welcomed.

• Previous administrative, compliance, customer service, or vendor coordination experience preferred.

• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.

• Strong organizational skills with the ability to manage multiple priorities, deadlines, and follow-ups.

• Excellent written and verbal communication skills.

• Proactive problem-solving skills and strong attention to detail.

• Ability to learn and navigate web-based systems and compliance platforms.

• Experience with ISNetworld, Avetta, or similar platforms is a plus.

• Manufacturing or professional services experience preferred.

Pay Details: $33.00 to $36.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall subject to criminal penalties and civil liability.