Compliance Program Lead — Center Development & Training

Behavior Frontiers; El Segundo (CA); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive pay

On-demand pay option

401K with company match

Paid time off

Medical, dental and vision

Telehealth services

Employee assistance program

Gym discounts

Job summary

Behavior Frontiers, LLC is a leading ABA provider seeking a Compliance Program Manager to lead center development, implementation, and training oversight across multiple states and centers. The role emphasizes converting regulatory requirements into actionable plans with owners, timelines, and evidence expectations.

The position requires coordinating with Operations, Facilities, Credentialing, HR/Training, Clinical Operations, Billing, IT, and Legal.

Qualifications

• Bachelor's degree required in Healthcare Administration, Compliance, Business Administration, Project Management, Public Health, Training/Organizational Development, Legal Studies, or related field.
• Four or more years of healthcare compliance, operations, training coordination, project management, center development support, payer readiness, regulatory readiness, credentialing, or related experience.
• Experience managing cross-functional projects with competing deadlines and evidence requirements.
• Strong organization, follow-through, communication, meeting facilitation, writing, documentation, and attention-to-detail skills.
• Behavioral health, ABA, Medicaid, payer readiness, training rollout, state expansion, or multi-state provider experience.
• Experience with new center openings, licensing readiness, policy implementation, corrective action implementation, or operational launch projects.
• Experience with Monday.com, SharePoint, Teams, Excel, learning-management systems, or project management tools.
• Experience directly supervising Compliance Analysts, project support staff, coordinators, or cross-functional workgroups preferred.
• PMP, CAPM, CHC, CCEP, Lean/Six Sigma, or related certification preferred.

Responsibilities

• Manage assigned compliance implementation workstreams from planning through closure, including owners, timelines, dependencies, evidence expectations, communications, training requirements, and escalation points.
• Translate approved compliance initiatives, audit findings, corrective action requirements, payer expectations, regulatory readiness items, and leadership decisions into structured implementation plans.
• Maintain implementation trackers, action logs, owner matrices, evidence logs, readiness boards, communication logs, and status summaries.
• Facilitate implementation meetings and follow-up reviews with department owners.
• Escalate unresolved barriers, overdue items, unclear ownership, missing evidence, or implementation risks to Compliance leadership.
• Manage compliance readiness for new center openings, relocations, expansions, buildouts, state expansion activities, and significant operational changes.
• Maintain readiness checklists covering postings, notices, policy access, binders, privacy readiness, audit evidence, payer readiness, licensing or registration, and compliance training.
• Track readiness gaps, risks, owners, due dates, evidence locations, and escalation needs before go-live.
• Coordinate with Operations, Facilities, Credentialing, HR/Training, Clinical Operations, Billing and Authorizations, IT/Security, Payor Relations, and Compliance.
• Support pre-opening and 30/60/90-day post-opening follow-up reviews where assigned.
• Manage compliance training rollout plans for compliance initiatives, policy/procedure implementations, payer updates, corrective actions, center readiness, and department-specific requirements.
• Partner with HR/Training and department leaders on assignments, timelines, communications, completion tracking, attestations, and follow-up reminders.
• Maintain training plans, communication logs, audience lists, completion reports, attestation tracking, and follow-up documentation.
• Support practical materials such as FAQs, job aids, workflow guides, readiness checklists, training decks, and talking points.
• Escalate completion gaps, overdue audiences, missing attestations, unclear ownership, or implementation barriers.
• Manage Compliance implementation boards, Monday.com workflows, project plans, action logs, training rollout trackers, and readiness dashboards.
• Ensure tools clearly show owners, due dates, status, evidence requirements, training status, escalation notes, and completion criteria.
• Develop implementation standards, readiness standards, SOPs, checklists, routing guides, evidence standards, and center-readiness tools.
• Lead lessons-learned reviews and create repeatable playbooks that support consistent execution across centers, states, and departments.
• Supervise assigned Compliance Analyst positions, including analysts supporting compliance operations, program implementation, reporting, and audit support.
• Coordinate analyst workloads, priorities, assignments, coaching, performance management, and day-to-day direction.
• Establish expectations for documentation quality, reporting accuracy, timely follow-up, tracker maintenance, evidence retention, and escalation practices.
• Support future buildout for additional Compliance Analysts and implementation, training/education, center readiness, or other program support roles.
• Coordinate staffing and capacity needs with Compliance leadership when operational volume exceeds existing resources.

Skills

Organization

Communication

Meeting facilitation

Documentation

Attention to detail

Education

Bachelor's degree in Healthcare Administration, Compliance, Business Administration, Project Management, Public Health, Training/Organizational Development, Legal Studies, or related field

PMP, CAPM, CHC, CCEP, Lean/Six Sigma certification preferred

Tools

Monday.com

SharePoint

Teams

Excel

Learning Management System

Job description

Behavior Frontiers, LLC is a leading ABA provider seeking a Compliance Program Manager to lead center development, implementation, and training oversight across multiple states and centers. The role emphasizes converting regulatory requirements into actionable plans with owners, timelines, and evidence expectations.

The position requires coordinating with Operations, Facilities, Credentialing, HR/Training, Clinical Operations, Billing, IT, and Legal.