Compliance Operations Lead - FinTech Process & Automation

Reach Financial LLC.; New York, Northern (NY, KY); Hybrid; USD 115,000 - 125,000; Full time

Benefits offered by this job

Disability insurance

Spending accounts

Job summary

Reach Financial LLC is seeking a Compliance Operations Manager to scale our compliance function in a fast-paced fintech environment in New York. This role focuses on building structure, driving process improvement, and organizing complex workstreams while collaborating with the VP of Compliance.

You will own project management for compliance workstreams, drive process improvements, manage risk findings, and help create audit-ready documentation and scalable controls.

Qualifications

• 3-5 years of experience in operations, project management, or a related field; experience in a compliance, legal, or financial services environment is a plus.
• Demonstrated ability to lead projects end-to-end, manage competing priorities, and deliver results under deadlines.
• Strong organizational skills with a keen eye for process gaps and a natural instinct for building systems and structure.
• Familiarity with compliance concepts, regulatory frameworks, or audit processes - either through direct experience or adjacent roles.
• Proficiency with productivity and project management tools (e.g., Microsoft Office Suite, project trackers, workflow or automation tools).
• Excellent written and verbal communication skills; able to distill complex information clearly for different audiences.
• Collaborative mindset with the ability to build relationships and influence without direct authority.
• Self-starter who is comfortable operating in an ambiguous, fast-paced environment and can create clarity where it doesn't yet exist.

Responsibilities

• Lead project management for compliance workstreams, maintaining timelines, tracking deliverables, and keeping stakeholders informed and aligned.
• Own and drive compliance process improvement initiatives, identifying operational gaps and implementing scalable solutions across the compliance function.
• Own issue and remediation tracking across the compliance function - maintaining an accurate, up-to-date view of open findings, corrective action plans, and remediation commitments, and driving items through to resolution.
• Build and maintain audit-readiness infrastructure, including documentation libraries, evidence repositories, and preparation protocols for regulatory examinations and third-party audits.
• Identify and implement automation opportunities, including the use of AI tools, to reduce manual effort and improve consistency across compliance workflows.
• Develop and maintain internal compliance procedures, playbooks, and operational documentation to support a growing team.
• Coordinate cross-functional dependencies with business, product, and operations teams to ensure compliance requirements are met on time.
• Own reporting cycles by gathering data, managing trackers, and preparing materials for senior management and stakeholders.

Skills

Project management

Process improvement

Cross-functional collaboration

Regulatory awareness

Communication

Ambiguity tolerance

Tools

Microsoft Office

Project trackers

Workflow automation

Job description

Reach Financial LLC is seeking a Compliance Operations Manager to scale our compliance function in a fast-paced fintech environment in New York. This role focuses on building structure, driving process improvement, and organizing complex workstreams while collaborating with the VP of Compliance.

You will own project management for compliance workstreams, drive process improvements, manage risk findings, and help create audit-ready documentation and scalable controls.