Compliance Coordinator

Synova Group; Brooklyn Park (MN); On-site; USD 30,000 - 41,000; Full time

Job summary

Synova Group in Brooklyn Park, MN seeks a Compliance Coordinator to support quality assurance and regulatory compliance across sites and services. The role involves coordinating site audits, EVV compliance, attendance audits, and policy updates. Reports to CCDO; hourly, non-exempt, full-time.

Responsibilities include quarterly audits, audit correction orders, EVV data reviews, and collaboration with Services Team and leaders. Strong organizational skills and confidentiality are essential.

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, Sociology or related field.
• 1–3 years of quality assurance, compliance, auditing, case management or related human services field.
• 3–5 years of delivering services to vulnerable adults or children.
• Firm understanding of 245D licensing standards.
• Proficiency in Microsoft Office applications.
• EVV systems experience preferred.

Responsibilities

• Coordinate quarterly site audits in collaboration with CCDO.
• Submit site audit correction orders to the Residential Director with due dates.
• Oversee semi-annual Individual Served Record audits for individuals served.
• Audit EVV data and monitor EVV compliance reports.
• Perform monthly attendance audits and quarterly training audits.
• Assist with compiling Satisfaction Survey results and audit trends.
• Support policy and procedure updates and communication to teams.

Skills

Auditing

Regulatory compliance

EVV

Communication

Time management

Confidentiality

Education

Bachelor's Degree in Social Work / Human Services / Psychology

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Compliance Coordinator

Regular Full-time Brooklyn Park, MN, US

3 days ago Requisition ID: 2044

The primary purpose of this position is to support quality assurance and regulatory compliance across all sites and services. This includes coordinating site and Individual Served Record audits, monitoring Electronic Visit Verification (EVV) compliance, completing attendance and training audits, maintaining audit tracking documentation, and supporting policy and procedure updates.

This position reports to the Chief Compliance and Development Officer (CCDO). The position is classified as hourly, non- exempt.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• In coordination with the CCDO, ensures each site is audited on a quarterly basis.
• Submits site audit correction orders to the Residential Director (RD) with a correction due date.
• Individual Served Record audits:
• In coordination with the CCDO, ensures each individual served has a record audit completed semi-annually.
• Submits site audit correction orders to the RD with a correction due date.
• Audits EVV data and monitors EVV compliance reports to report to the team on progress.
• Completes monthly attendance audits.
• Completes quarterly training audits for each level.
• Assists with compiling Satisfaction Survey results.
• Maintains an audit spreadsheet noting correction orders, trends, and completion dates.
• Is a participating member of the Safety Committee meeting.
• Assists with policy & procedure updates and communication to the services and training teams.
• Participates in ongoing training and learning experiences such as Star Services, ARRM, DHS, and county-level trainings .
• Maintains a firm understanding of 245D.
• Demonstrates a working knowledge of company policies and procedures related to services.
• Provides professional, enthusiastic, and efficient support to the Services Team and other Company leaders as directed.
• Performs a variety of administrative tasks including filing, scanning, faxing, etc.
• Other duties and responsibilities as assigned.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

JOB REQUIREMENTS:

• Ability to move intermittently throughout the workday.
• Demonstrate skills in reading, writing, and speaking the English language fluently.
• Possess sight and hearing senses, or use a prosthetic device which enables these senses to function adequately.
• Implement risk management measures to avoid and/or ameliorate risky practices, non-practices/incorrect practices, or violations of any sort.
• Ability to make independent decisions when circumstances warrant such action.
• Willingness to take initiative, adapt to circumstances, and work independently.
• Requires excellent oral and written communication skills to effectively communicate with employees, customers, and vendors.
• Ability to work effectively and collaboratively in a diverse work environment.
• Excellent organizational and time management skills, including the ability to prioritize and balance multiple projects concurrently.
• Ability to maintain a high level of confidentiality and professionalism is required in order to make administrative and procedural decisions and judgments on sensitive issues.
• Must be adaptable, have self-motivation, and strong follow through skills.
• Strong attention to detail and accuracy when reviewing records and completing audits.

QUALIFICATIONS:

• Preferred Bachelor's Degree in Social Work , Human Services, Psychology, Sociology, or a related field .
• 1-3 years of experience in quality assurance, compliance, auditing, case management, or a related human services field.
• 3-5 years of experience delivering services to vulnerable adults or children.
• Firm understanding of 245D licensing standards.
• Qualification standards as found in 245D, Adult Foster Care, Background Studies of Individuals Affiliated with Programs Licensed by DHS.
• Proficiency in all Microsoft Office applications.
• Experience with Electronic Visit Verification (EVV) systems preferred.

WORKING CONDITIONS:

• Works in a variety of settings inside or outside the office and at group homes or other company sites.
• Sit, stand, walk, bend, lift, and move intermittently during working hours.
• Is subject to frequent interruptions and imposed deadlines.
• May be subject to hostile and emotionally upset customers, staff, family members, and the public; may be subject to physically aggressive individuals.