Designated Coordinator

Learnability LLC; Minneapolis (MN); On-site; USD 63,000 - 68,000; Full time

Job summary

Learnability LLC seeks a Designated Coordinator to oversee and coordinate services for individuals under Minnesota 245D HCBS. The role ensures compliant service delivery, person-centered outcomes, and alignment with the Individual Support Plan.

You will supervise DSPs, work with guardians, case managers, and an interdisciplinary team to ensure high-quality care. The position focuses on supervision, staff training, and coordinating programs that meet individualized home supports with training

Qualifications

• Education/experience requirements in human services and supervision emphasize a strong foundation in person-centered planning.
• Demonstrated ability to supervise/direct staff and coordinate services.
• Proficiency with record-keeping, time-tracking, and compliance protocols (245D).

Responsibilities

• Oversee scheduling, EVV compliance, and 245D paperwork.
• Directly supervise and lead support staff and house supervisor.
• Provide guidance, training, and performance feedback to ensure high-quality, person-centered care.

Skills

Communication

Problem-solving

Conflict resolution

Team collaboration

EVV/time card systems

Record-keeping software

Education

Bachelor-level degree in human services or related field

Associate degree in human services

Diploma in human services

50 hours of education and training in human services

Experience supervising or managing in developmental disabilities residential care

Tools

EVV system

Job description

Learnability is seeking a dedicated and compassionate Designated Coordinator.
This role is about more than supervision-it's about building trust, understanding unique
communication, and creating a truly person-centered, peaceful, structured, joy-filled life.
You'll lead a dedicated team while collaborating with family and providers to set
meaningful goals and deliver exceptional care. If you're outgoing, detail oriented, and enjoy planing activities, this could be one of the most rewarding jobs you'll ever have.

Job Summary:

The Designated Coordinator is responsible for overseeing and coordinating services for
individuals receiving supports under Minnesota's 245D Home and Community-Based
Services (HCBS). This role ensures that all services are provided in compliance with
state regulations, meet person-centered outcomes, and align with the Individual Support
Plan. The DC provides supervision, guidance, and training to Direct Support
Professionals (DSPs) and works in partnership with the Designated Manager,
guardians, case managers, and interdisciplinary team members to ensure high-quality,
person-centered services.

Supervisory Responsibilities:

• Oversee scheduling, timecard approval, EVV Compliance and 245D required paperwork & documentation
• Directly supervise and lead a team of support staff, direct care professionals and the house supervisor
• Provide guidance, training, and performance feedback to ensure the team delivers high-quality, person-centered care and support

Responsibilities:

Individualized Home Services Program Management:

• Develop and implement individualized care plans for each resident in coordination with their support team and legal guardians
• Oversee the implementation of behavioral support strategies and ensure adherence to established protocols
• Manage the overall daily schedule and activities while ensuring a balance between individual preferences, community engagement, and skill development
• Manage, coordinate, and supplement scheduling in accordance with the individual and company needs
• Work in a safe, respectful family home that values personal growth for the clients, staff, and family

Staff Coordination and Training:

• Train new support staff, ensuring they are well-equipped to meet the needs of the residents and in compliance with all 245D required training
• Conduct regular staff meetings to discuss program updates, individual progress, and address any concerns or challenges
• Provide ongoing training opportunities to enhance staff skills and knowledge in disability services and person-centered care

Health and Safety Compliance:

• Receive extensive training on client-specific interventions with on-site behavioral guidance from skilled clinicians, designed to respect sensory and behavioral needs while promoting regulation, connection, and safety
• Ability to remain calm under pressure while confidently implementing complex behavior plans created by a dedicated behavioral team present on-site weekly
• Ensure compliance with all regulatory guidelines, agency policies, and industry standards for home and community based services
• Maintain accurate and up-to-date records, including incident reports, medical records, and individual progress reports

Advocacy and Communication:

• Act as a liaison between residents, their families, external service providers, and the organization, fostering effective communication
• Advocate for the rights and choices of the residents, promoting self-advocacy whenever possible
• Attend meetings and collaborate with interdisciplinary teams to coordinate services and support for the residents
• Manage programs that encourage and meet Individualized Home Supports with Training guidelines

Required Skills:

As a Designated Coordinator, you will organize the delivery of individualized home
supports with training (IHS w/T), night supervision, and sometimes employment support services to individuals enrolled in a 245D licensed home and community based program according to federal and state regulations, as well as the policies and procedures of the program.

Qualifications:

• A baccalaureate degree in a field related to human services, and one year of
  full-time work experience providing direct care services to persons with
  disabilities or persons age 65 and older
• An associate degree in a field related to human services, and two years of
  full-time work experience providing direct care services to persons with
  disabilities or persons age 65 and older
• A diploma in a field related to human services, and three years of full-time work
  experience providing direct care services to persons with disabilities or persons
  age 65 and older
• A minimum of 50 hours of education and training related to human services and
  disabilities; and four years of full-time work experience providing direct care
  services to persons with disabilities or persons age 65 and older under the
  supervision of a staff person who meets the requirements identified in (1) to (3)
  above
• Previous experience in a supervisory or management role within the field of
  developmental disabilities or residential care
• Strong understanding of person-centered planning and support methodologies
• Excellent communication, problem-solving, and conflict-resolution skills
• Ability to work collaboratively with diverse teams and maintain a positive work
  environment
• Proficiency in relevant computer applications for record-keeping, reporting and
  time card approval/EVV

Physical Requirements:

• Ability to lift and carry objects up to 50 pounds
• Stamina and physical agility to respond to emergencies and provide assistance
  when needed
• Mobility to navigate the client's home and accompany residents during outings
• Visual and auditory acuity to monitor the well-being of residents and ensure their
  safety
• Ability to manage universal sanitary procedures and provide dignified personal
  cares such as toileting, showering, and any and all personal cares needed by our
  clients

FLSA Status: Non-Exempt

Job Type: Full-time (24 hrs direct care + 16 hrs indirect/administration weekly)

Compensation: $63,000 - $68,000 /year

Supervisor: Designated Manager

Supervises: Direct Support Professionals

Acceptable criminal record