Compliance Analyst: Data-Driven Risk & Process Automation

Teleperformance USA; Arkansas; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Mental health resources

Job summary

Teleperformance USA is seeking a Compliance Analyst to support the CMS through monitoring, testing, auditing, and reporting. This role focuses on ensuring regulatory and client requirements are met and continuously improved through data-driven insights.

The ideal candidate is organized, analytical, and comfortable using automation tools to strengthen compliance oversight and streamline processes. Strong Google Workspace skills are essential, with collaboration across Compliance, Operations, and

Qualifications

• Experience in compliance, audit, quality assurance, risk management, or a related field.
• Advanced proficiency in Google Workspace, particularly Google Sheets and Drive.
• Experience with data analysis, reporting, and process improvement initiatives.
• Familiarity with Google Apps Script, Looker Studio, SQL, Python, or workflow automation.
• Ability to manage multiple priorities with accuracy and attention to detail.

Responsibilities

• Conduct compliance monitoring, control testing, and audit activities to assess adherence to regulatory, client, and company requirements.
• Document findings, track corrective actions, and support remediation efforts.
• Maintain compliance records, evidence repositories, control inventories, and audit documentation.
• Assist with risk assessments, regulatory change management, and policy reviews.
• Analyze compliance data and prepare reports, dashboards, and management summaries.
• Monitor key compliance metrics and identify trends, risks, and potential control gaps.
• Support governance and ongoing maintenance of the Compliance Management System.
• Identify opportunities to streamline and automate compliance processes and reporting.
• Develop and maintain tools, workflows, and dashboards using Google Workspace technologies, including Google Sheets, Drive, Looker Studio, Forms, and Apps Script.
• Partner with Compliance, Operations, Technology, and business stakeholders to improve processes, data quality, and reporting capabilities.

Skills

Analytical

Organizational

Problem-solving

Communication

Time management

Emotional Intelligence

Tools

Google Sheets

Drive

Looker Studio

Google Apps Script

SQL

Python

AI tools

Workflow automation

Job description

Teleperformance USA is seeking a Compliance Analyst to support the CMS through monitoring, testing, auditing, and reporting. This role focuses on ensuring regulatory and client requirements are met and continuously improved through data-driven insights.

The ideal candidate is organized, analytical, and comfortable using automation tools to strengthen compliance oversight and streamline processes. Strong Google Workspace skills are essential, with collaboration across Compliance, Operations, and