Compliance Analyst: Data-Driven Controls & Automation

Teleperformance; United States; Remote; USD 65,000 - 95,000; Full time

Job summary

Teleperformance in the United States is seeking a Compliance Analyst to support the organization's Compliance Management System through ongoing controls monitoring, testing, auditing, reporting, and process improvement. The ideal candidate is highly organized, process-oriented, analytical, and comfortable using technology and automation tools to improve efficiency and strengthen compliance oversight.

This role offers growth within a company committed to inclusion and diversity and strong

Qualifications

• Experience in compliance, audit, quality assurance, risk management, government contracting, or a related field is an asset.
• Strong analytical, organizational, and problem-solving skills.
• Advanced proficiency in Google Workspace, particularly Google Sheets and Drive.
• Experience with data analysis, reporting, and process improvement initiatives.
• Exposure to compliance management systems, internal audits, or controls testing is beneficial.
• Familiarity with Google Apps Script, Looker Studio, SQL, Python, AI tools, or workflow automation technologies is considered a strong asset.
• Experience in a regulated industry is beneficial but not required.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.

Responsibilities

• Conduct compliance monitoring, control testing, and audit activities to assess adherence to regulatory, client, and company requirements.
• Document findings, track corrective actions, and support remediation efforts.
• Maintain compliance records, evidence repositories, control inventories, and audit documentation.
• Assist with risk assessments, regulatory change management, and policy reviews.
• Analyze compliance data and prepare reports, dashboards, and management summaries.
• Monitor key compliance metrics and identify trends, risks, and potential control gaps.
• Support governance and ongoing maintenance of the Compliance Management System.
• Identify opportunities to streamline and automate compliance processes and reporting.
• Develop and maintain tools, workflows, and dashboards using Google Workspace technologies, including Google Sheets, Drive, Looker Studio, Forms, and Apps Script.
• Partner with Compliance, Operations, Technology, and business stakeholders to improve processes, data quality, and reporting capabilities.

Skills

Process Excellence

Collaboration

Communication

Emotional Intelligence

Open-Mindedness

Critical Thinking

Solution Orientation

Entrepreneurship

AI Proficiency

Data Literacy

Tools

Google Sheets

Google Drive

Looker Studio

Apps Script

SQL

Python

AI tools

Workflow automation

Job description

Teleperformance in the United States is seeking a Compliance Analyst to support the organization's Compliance Management System through ongoing controls monitoring, testing, auditing, reporting, and process improvement. The ideal candidate is highly organized, process-oriented, analytical, and comfortable using technology and automation tools to improve efficiency and strengthen compliance oversight.

This role offers growth within a company committed to inclusion and diversity and strong