Compliance Analyst: Data, Automation & Governance

Teleperformance USA; Nevada (IA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits for you and family

Mental health resources

401(K) and life insurance

Employee discounts

Job summary

Teleperformance USA is seeking a Compliance Analyst to strengthen the organization's Compliance Management System. You will perform monitoring, testing, auditing, and reporting to ensure regulatory and client requirements are met while driving process improvements.

The ideal candidate is organized, analytical, and proficient with Google Sheets/Drive, Looker Studio, and data analytics, with a focus on scalable, automated controls and documentation.

Qualifications

• Experience in compliance, audit, quality assurance, risk management, government contracting, or a related field is an asset.
• Strong analytical, organizational, and problem-solving skills.
• Advanced proficiency in Google Workspace, particularly Google Sheets and Drive.
• Experience working within documented processes, controls, and governance frameworks.
• Experience with data analysis, reporting, and process improvement initiatives.
• Exposure to compliance management systems, internal audits, or controls testing is beneficial.
• Familiarity with Google Apps Script, Looker Studio, SQL, Python, AI tools, or workflow automation technologies is considered a strong asset.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.

Responsibilities

• Conduct compliance monitoring, control testing, and audit activities to assess adherence to regulatory, client, and company requirements.
• Document findings, track corrective actions, and support remediation efforts.
• Maintain compliance records, evidence repositories, control inventories, and audit documentation.
• Assist with risk assessments, regulatory change management, and policy reviews.
• Analyze compliance data and prepare reports, dashboards, and management summaries.
• Monitor key compliance metrics and identify trends, risks, and potential control gaps.
• Support governance and ongoing maintenance of the Compliance Management System.
• Identify opportunities to streamline and automate compliance processes and reporting.
• Develop and maintain tools, workflows, and dashboards using Google Workspace technologies, including Google Sheets, Drive, Looker Studio, Forms, and Apps Script.
• Partner with Compliance, Operations, Technology, and business stakeholders to improve processes, data quality, and reporting capabilities.

Skills

Google Sheets

Drive

Data analysis

Attention to detail

Communication

AI tools

Workflow automation

Problem-solving

Team collaboration

Tools

Google Apps Script

Looker Studio

SQL

Python

Job description

Teleperformance USA is seeking a Compliance Analyst to strengthen the organization's Compliance Management System. You will perform monitoring, testing, auditing, and reporting to ensure regulatory and client requirements are met while driving process improvements.

The ideal candidate is organized, analytical, and proficient with Google Sheets/Drive, Looker Studio, and data analytics, with a focus on scalable, automated controls and documentation.