Compliance Analyst — Data & Automation for Governance

Teleperformance USA; United States; Remote; USD 65,000 - 105,000; Full time

Benefits offered by this job

Health benefits

Mental health resources

401(k) plans

Life insurance

Discount programs

Job summary

Teleperformance USA is seeking a Compliance Analyst to support the organization's Compliance Management System (CMS) through ongoing controls monitoring, testing, auditing, reporting, and process improvement. The role requires highly organized, process‑oriented thinking and the ability to leverage data and automation tools to strengthen compliance oversight.

You will collaborate with Compliance, Operations, Technology, and business stakeholders to sustain governance, document findings, track

Qualifications

• Experience in compliance, audit, quality assurance, risk management, or government contracting is an asset.
• Strong analytical, organizational, and problem‑solving skills.
• Advanced proficiency in Google Workspace, particularly Sheets and Drive.
• Experience with data analysis, reporting, and process improvement initiatives.
• Exposure to compliance management systems, internal audits, or controls testing is beneficial.
• Familiarity with Google Apps Script, Looker Studio, SQL, Python, AI tools, or workflow automation is a strong asset.
• Experience in a regulated industry is beneficial but not required.
• Strong written and verbal communication skills.

Responsibilities

• Conduct compliance monitoring, control testing, and audit activities to assess adherence to regulatory, client, and company requirements.
• Document findings, track corrective actions, and support remediation efforts.
• Maintain compliance records, evidence repositories, control inventories, and audit documentation.
• Assist with risk assessments, regulatory change management, and policy reviews.
• Analyze compliance data and prepare reports, dashboards, and management summaries.
• Monitor key compliance metrics and identify trends, risks, and potential control gaps.
• Support governance and ongoing maintenance of the CMS.
• Identify opportunities to streamline and automate compliance processes and reporting.
• Develop and maintain tools, workflows, and dashboards using Google Workspace technologies, including Google Sheets, Drive, Looker Studio, Forms, and Apps Script.
• Partner with Compliance, Operations, Technology, and business stakeholders to improve processes, data quality, and reporting capabilities.

Skills

Process Excellence

Collaboration

Communication

Emotional Intelligence

Open-Mindedness

Critical Thinking

Solution Orientation

Entrepreneurship

AI Proficiency

Data Literacy

Tools

Google Sheets

Google Drive

Looker Studio

Forms

Apps Script

SQL

Python

Job description

Teleperformance USA is seeking a Compliance Analyst to support the organization's Compliance Management System (CMS) through ongoing controls monitoring, testing, auditing, reporting, and process improvement. The role requires highly organized, process‑oriented thinking and the ability to leverage data and automation tools to strengthen compliance oversight.

You will collaborate with Compliance, Operations, Technology, and business stakeholders to sustain governance, document findings, track