Complex Rehab Equipment Technician

Numotion

Casper (WY)

On-site

USD 24,000 - 31,000

Full time

3 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

401k

Job summary

Numotion is the leading provider of mobility products and services, serving North America with a wide range of assistive technologies designed to improve independence and everyday participation. The Service Technician role focuses on servicing and repairing complex manual and power wheelchairs and other medical equipment, ensuring safety, reliability, and customer satisfaction.

This role requires a strong understanding of manufacturer specifications, use of diagnostic tools, and ability to

Qualifications

Required: High School diploma/GED or equivalent work experience.
Minimum of one year of related work experience in a technical and/or mechanical capacity.
Must have a positive attitude and be service-minded.
Valid State Driver’s License with a clean driving record.

Responsibilities

Diagnoses and troubleshoots basic product issues on complex rehab equipment with minimal assistance from leaders, peers, and manufacturer guidance.
Performs restorative adjustments and programming of customer equipment as needed or directed.
Works with manufacturer of customer equipment to correctly diagnose issues and obtain quotes for replacement parts as needed.
Provides solutions for customer concerns and continually focuses on customer service as our top priority.
Maintains strong working relationships with all other business units.
Educates customers and caregivers on proper use & upkeep of equipment.
Uses digital tools to maximize routing & diagnostic efficiency and accuracy.
Able to consistently complete all daily assigned repair events.
Consistently complete all paperwork in a thorough and timely manner.