Compassionate Volunteer Program Lead for Hospice

Gentiva; Muncie (IN); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

Wellness Programs

Education Support & Tuition Assistance

Job summary

Gentiva Hospice is seeking a compassionate Volunteer Coordinator to recruit, train, and supervise volunteers who support patients and families. You will ensure compliance with hospice regulations and coordinate placements while serving as the advocate for volunteers within the interdisciplinary team.

You will build relationships with staff, community partners, and volunteers, maintain accurate records, and lead orientation and ongoing training so volunteers can deliver meaningful,

Qualifications

• CPR certification is required.
• Valid driver's license, reliable transportation, and current auto insurance required.
• Deep understanding of hospice philosophy and patient/family needs.
• Ability to build rapport with volunteers, staff, and community partners.
• Strong organizational and record-keeping abilities.
• Excellent verbal and written communication skills.
• Proficiency in public speaking and group facilitation.
• Flexible, empathetic, and able to work independently and with others.
• Proficient with basic office equipment and software.

Responsibilities

• Supervise all volunteer activity within the designated service area.
• Maintain compliance with Medicare Hospice Conditions of Participation 5% volunteer requirement.
• Assess patient and family needs for volunteer services and coordinate placements.
• Recruit, train, and retain Administrative, Direct Care, Vigil, and Bereavement volunteers.
• Facilitate volunteer orientation and annual training requirements.
• Ensure completion of health screening requirements (TB tests, health questionnaires).
• Serve as liaison between volunteers and staff to promote communication.
• Represent the volunteer program at interdisciplinary team meetings and in the community.
• Maintain volunteer records, visit documentation, evaluations, and statistics.
• Participate in quality assessment and performance improvement activities.
• Support volunteers with regular communication and mentoring.
• Serve as backup volunteer when needed.
• Assist with reviewing/updating volunteer policies and procedures.

Skills

CPR certification

Driver's license

Volunteer relations

Organizational skills

Verbal and written communication

Public speaking

Microsoft Office

Independent and collaborative work

Education

Bachelor's degree preferred or 4+ years related experience

Healthcare/hospice experience

Tools

Microsoft Office

Job description

Gentiva Hospice is seeking a compassionate Volunteer Coordinator to recruit, train, and supervise volunteers who support patients and families. You will ensure compliance with hospice regulations and coordinate placements while serving as the advocate for volunteers within the interdisciplinary team.

You will build relationships with staff, community partners, and volunteers, maintain accurate records, and lead orientation and ongoing training so volunteers can deliver meaningful,