Compassionate Veterinary Route Specialist (Temporary)

Gateway Services Inc.; Los Angeles (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) with employer match

Tuition assistance (up to $2,000)

Job summary

Gateway Services Inc. is North America’s leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care — one pet at a time.

(Don’t worry if you haven’t worked in pet aftercare before — we’ll provide training!) This is a hands-on, field-based role where you’ll manage a demanding route, handle pets with care, and uphold the utmost professionalism.

Qualifications

• High school diploma or GED required.
• Prior customer service, account management, or route-based experience preferred.
• Valid driver’s license with a clean driving record.
• Comfortable using mobile technology and CRM systems.
• Ability to work early mornings, weekends, or holidays as needed.

Responsibilities

• Review daily routes, load required equipment, and ensure all items are correct before departure.
• Visit assigned veterinary clinics, maintain strong professional relationships, and follow clinic procedures.
• Retrieve deceased pets respectfully, often from chest freezers, with awareness of public and clinic environments.
• Use company technology to scan pets at pickup and delivery; double check names, IDs, and instructions.
• Accurately document requests and complete all follow through.
• Interact with pet parents occasionally, with compassion and professionalism.

Skills

Compassionate

Reliable

Organized

Detail-oriented

Clear communication

Education

High school diploma

Tools

CRM systems

Mobile technology

Job description

Gateway Services Inc. is North America’s leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care — one pet at a time.

(Don’t worry if you haven’t worked in pet aftercare before — we’ll provide training!) This is a hands-on, field-based role where you’ll manage a demanding route, handle pets with care, and uphold the utmost professionalism.