Compassionate Veterinary Route Specialist: Clinic Relations

Gateway Services Inc.; Lake Elsinore (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Medical/Dental/Vision insurance

401(k) match

Tuition assistance

Paid holidays

Career development

Job summary

Gateway Services Inc. in Lake Elsinore, CA, is seeking a Veterinary Route Service Specialist to be the primary face-to-face representative with veterinary clinics and pet parents. The role requires independence, empathy, and careful handling of pets on a demanding route.

You will work full-time on a busy morning schedule, lifting up to 100 lbs, and use mobile tech and CRM to document pickups, deliveries, and client interactions while maintaining high safety and service standards.

Qualifications

• High school diploma or GED required.
• Prior customer service, account management, or route-based experience preferred.
• Valid driver’s license with a clean driving record.
• Comfortable using mobile technology and CRM systems.

Responsibilities

• Review daily routes and load equipment for departure.
• Visit clinics and maintain professional relationships with staff and pet parents.
• Safely retrieve deceased pets with respect and sensitivity.
• Document requests accurately using scanning and CRM tools.
• Provide compassionate service and address clinic questions promptly.

Skills

Customer service

Professionalism

Reliability

Attention to detail

Education

High school diploma or GED

Tools

CRM systems

Job description

Gateway Services Inc. in Lake Elsinore, CA, is seeking a Veterinary Route Service Specialist to be the primary face-to-face representative with veterinary clinics and pet parents. The role requires independence, empathy, and careful handling of pets on a demanding route.

You will work full-time on a busy morning schedule, lifting up to 100 lbs, and use mobile tech and CRM to document pickups, deliveries, and client interactions while maintaining high safety and service standards.