Compassionate Veterinary Route Specialist

Gateway-Services-Inc; Kernersville (NC); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly pay

Medical, Dental, and Vision insurance

401(k) with employer match

Tuition assistance

Paid holidays and PTO

Career development

Job summary

Gateway Services Inc. is seeking a Veterinary Route Service Specialist in Kernersville, NC. This full-time, on-site role involves managing a demanding route, delivering compassionate pickup and delivery services for veterinary clinics and pet parents, and maintaining professional relationships with partners.

You will work independently with high accountability in a fast-paced environment. Responsibilities include coordinating daily routes, ensuring accurate handling of pets, scanning and

Qualifications

• High school diploma or GED required.
• Prior customer service or route-based experience preferred.
• Valid driver’s license with a clean driving record.
• Comfortable using mobile technology and CRM systems.
• Ability to work early mornings, weekends, or holidays as needed.

Responsibilities

• Review daily routes, load required equipment, and verify items before departure.
• Visit clinics, maintain professional relationships, and follow procedures.
• Retrieve deceased pets respectfully, often from chest freezers, with awareness of environments.
• Use company technology to scan pets at pickup and delivery; double check names, IDs, and instructions.
• Document requests and complete all follow through.

Skills

Compassionate

Reliability

Organization

Detail-oriented

Clear communication

Pet empathy

Education

High school diploma or GED

Tools

CRM systems

Mobile tech

Job description

Gateway Services Inc. is seeking a Veterinary Route Service Specialist in Kernersville, NC. This full-time, on-site role involves managing a demanding route, delivering compassionate pickup and delivery services for veterinary clinics and pet parents, and maintaining professional relationships with partners.

You will work independently with high accountability in a fast-paced environment. Responsibilities include coordinating daily routes, ensuring accurate handling of pets, scanning and