Compassionate Veterinary Receptionist & Scheduling Pro

The Pet Doctor; New York, Northern (NY, KY); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Personal Pet Discounts

Holiday Pay

Uniform Allowance

Bonuses

Job summary

The Pet Doctor in New York, NY seeks a friendly receptionist to greet clients and patients, triage concerns, and direct inquiries to the appropriate team. You will manage calls, emails, appointment scheduling, and payments with care and empathy.

Ideal candidates are experienced with veterinary front desk work, highly organized, and possess strong communication and computer skills. This role offers comprehensive benefits and opportunities for growth.

Qualifications

• Experienced receptionist with a minimum of 1-2 years veterinary experience required.
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

• Greet and welcome clients and patients, triage client concerns and direct to appropriate party for resolution.
• Answer calls or emails and schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients and process payments.
• Provide friendly emotional support in times of need to clients.

Skills

Veterinary experience

Compassionate

Calm

Team player

Multi-tasker

Strong communicator

Computer skills

Tools

Computer skills

Job description

The Pet Doctor in New York, NY seeks a friendly receptionist to greet clients and patients, triage concerns, and direct inquiries to the appropriate team. You will manage calls, emails, appointment scheduling, and payments with care and empathy.

Ideal candidates are experienced with veterinary front desk work, highly organized, and possess strong communication and computer skills. This role offers comprehensive benefits and opportunities for growth.