Veterinary Client Services Receptionist — Compassionate

Animal & Bird Clinic of Mission Viejo; Mission Viejo (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401(k) matching

Roth Retirement Savings Plan

Flexible Spending Account (FSA)

529 Savings Plan

Tuition Support Program

Referral Bonus Program

Health insurance (medical, dental, and

vision

Job summary

Animal & Bird Clinic of Mission Viejo is seeking a Customer Service Receptionist to join our busy veterinary team in Mission Viejo, CA. This role requires friendly communication, strong organization, and the ability to assist clients while caring for their pets.

We offer flexible scheduling with weekend hours, comprehensive benefits, and a team-focused environment where pets and their families come first.

Qualifications

• Excellent listening, communication, and customer service skills.
• Compassion for pets and the people who love them.

Responsibilities

• Answer incoming calls using a five-line telephone system.
• Schedule appointments and manage the hospital’s daily calendar.
• Monitor and respond to client emails.
• Process payments accurately and professionally.
• Educate clients about non-medical pet-care topics and heartworm/flea prevention.

Skills

Customer service

Veterinary reception

Communication

Multitasking

Education

High school diploma

Job description

Animal & Bird Clinic of Mission Viejo is seeking a Customer Service Receptionist to join our busy veterinary team in Mission Viejo, CA. This role requires friendly communication, strong organization, and the ability to assist clients while caring for their pets.

We offer flexible scheduling with weekend hours, comprehensive benefits, and a team-focused environment where pets and their families come first.