Compassionate Veterinary Receptionist | Growth & Flex

Hartrick Veterinary Clinic; Royal Oak (MI); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Discounted Pet Care

Teladoc access

Job summary

Hartrick Veterinary Clinic in Royal Oak, MI is seeking a Receptionist to join our AAHA-accredited team. You will be the first contact for clients, manage multi-line phones, greet visitors, and help coordinate care with compassion.

The role emphasizes accurate records, appointment scheduling, and handling payments while supporting a collaborative culture and work-life balance. Experience with veterinary software is a plus, and weekend availability is required.

Qualifications

• Excellent customer service and communication skills.
• Ability to manage stressful situations with good judgment.
• Strong organizational and multitasking abilities.
• Flexible schedule including some weekends and holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients.
• Ensure seamless care coordination: maintain records, schedule appointments, handle payments.
• Educate clients on preventive care and hospital services.
• Provide a calming, empathetic presence for clients and their pets.

Skills

Customer service

Communication

Organization

Teamwork

Education

High school diploma

Tools

Veterinary software

Job description

Hartrick Veterinary Clinic in Royal Oak, MI is seeking a Receptionist to join our AAHA-accredited team. You will be the first contact for clients, manage multi-line phones, greet visitors, and help coordinate care with compassion.

The role emphasizes accurate records, appointment scheduling, and handling payments while supporting a collaborative culture and work-life balance. Experience with veterinary software is a plus, and weekend availability is required.