Vet Clinic Receptionist — Flexible Hours & Benefits

Vetcelerator; Midland (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

River Rock Animal Hospital in Michigan is seeking a receptionist to be the friendly first point of contact for clients who visit or call our clinic. You will help with scheduling, answer questions, and provide information about our services.

The role requires clear communication, multitasking in a fast-paced environment, and a commitment to excellent client service. A high school diploma is required, and knowledge of veterinary care is a plus.

Qualifications

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Customer service experience preferred.
• Knowledge of veterinary medicine is a plus.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Greet clients and answer incoming calls in a friendly and professional manner
• Schedule appointments and update client records
• Provide information about our services and answer client questions
• Assist with client check-ins and check-outs
• Follow up with clients to ensure their satisfaction with our services
• Maintain a clean and organized reception area
• Handle client complaints and escalated issues to the appropriate staff member

Skills

Mental Health

Computer Skills

Organizational Skills

Attention To Detail

Interpersonal Skills

Customer Service

Leadership

Communication

Scheduling

Records

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

River Rock Animal Hospital in Michigan is seeking a receptionist to be the friendly first point of contact for clients who visit or call our clinic. You will help with scheduling, answer questions, and provide information about our services.

The role requires clear communication, multitasking in a fast-paced environment, and a commitment to excellent client service. A high school diploma is required, and knowledge of veterinary care is a plus.