Compassionate Veterinary Receptionist: Growth & Benefits

Northeast Veterinary Hospital (Seattle); Seattle (WA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k retirement plan

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Teladoc access

Discounted veterinary care

Job summary

Northeast Veterinary Hospital in Seattle is seeking a friendly receptionist to manage a multi-line phone system, greet clients, and ensure smooth clinic operations. You will handle scheduling, medical records, and payments while advocating for pet health and client education.

The role requires excellent customer service, strong communication, and organizational skills. A flexible schedule including some weekends and holidays is expected, with competitive compensation and extensive benefits

Qualifications

• Demonstrated excellence in customer service and communication.
• Strong organizational skills with multitasking ability.
• Collaborative mindset and ability to work well in a team.
• Experience with veterinary software is preferred; scheduling/appointment systems understood.

Responsibilities

• Be the Director of First Impressions by managing a multi-line phone system and greeting clients with empathy.
• Coordinate care by maintaining records, scheduling appointments, and handling payments.
• Educate clients on preventative care and hospital services to promote pet health.
• Provide a compassionate, supportive presence for clients and pets.

Skills

Customer service

Communication skills

Organizational skills

Teamwork

Veterinary software experience

Job description

Northeast Veterinary Hospital in Seattle is seeking a friendly receptionist to manage a multi-line phone system, greet clients, and ensure smooth clinic operations. You will handle scheduling, medical records, and payments while advocating for pet health and client education.

The role requires excellent customer service, strong communication, and organizational skills. A flexible schedule including some weekends and holidays is expected, with competitive compensation and extensive benefits