Compassionate Veterinary Receptionist | Front Desk & Client Care

Hiram Animal Hospital; Hiram (GA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan for full-time employees

Professional development opportunities

Job summary

Hiram Animal Hospital in Paulding County, GA seeks a skilled veterinary receptionist to be the primary client contact. You will balance administrative precision with warmth across interactions, including emotionally sensitive situations.

Requires experience with front desk operations and veterinary terminology, and comfort with handling animals. The position offers benefits, PTO, and a 401(k) plan for full-time staff, with opportunities for professional development and growth within a

Qualifications

• Minimum 1 year of experience as a veterinary receptionist.
• Experience with veterinary practice management software (Cornerstone/Avimark/ImproMed/eVetPractice/ezyVet preferred).
• Knowledge of veterinary medical terminology and vaccination protocols.
• Proficiency in appointment scheduling, multi-line phone management, medical records, and payment processing.
• Proven customer service skills with the ability to handle high-volume client relations calmly.

Responsibilities

• Greet and check in clients and patients; verify/update records and confirm appointments.
• Answer and manage a multi-line telephone system; respond to scheduling and prescription inquiries.
• Process payments, post charges, and schedule follow-ups; explain invoices clearly.
• Communicate medical information accurately and compassionately, including sensitive end-of-life discussions.
• Maintain accurate EMR and data entry in PIMS; coordinate with veterinarians and staff for smooth workflow.
• Maintain reception area cleanliness and provide a positive client experience.

Skills

Veterinary receptionist experience

Practice management software

Medical terminology

Appointment scheduling

Phone management

Customer service

Communication

Animal handling

Tools

Cornerstone

Avimark

Impromed

eVetPractice

ezyVet

Job description

Hiram Animal Hospital in Paulding County, GA seeks a skilled veterinary receptionist to be the primary client contact. You will balance administrative precision with warmth across interactions, including emotionally sensitive situations.

Requires experience with front desk operations and veterinary terminology, and comfort with handling animals. The position offers benefits, PTO, and a 401(k) plan for full-time staff, with opportunities for professional development and growth within a