Compassionate Veterinary Receptionist | Flexible Schedule

Mission Pet Health; Maryland; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Complimentary beverages in check-in

Job summary

Lynn Animal Hospital in Riverdale, MD is seeking a passionate receptionist to join our community-focused practice. You will be the first point of contact, managing a multi-line phone system, greeting clients with a warm attitude, and ensuring every interaction reflects our commitment to compassionate care.

You will coordinate medical records, schedule appointments, and handle financial transactions to keep the hospital running smoothly.

Qualifications

• Passion for providing excellent customer service and love for animals.
• Excellent communication skills under stress with a positive attitude.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Collaborative, team-first mindset; able to work independently with guidance.
• Spanish speaking is appreciated but not required.
• Experience with veterinary software is preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients warmly, reflect compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointments, handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: be a calming presence and treat each pet like your own.

Skills

Customer service

Communication

Organizational skills

Team player

Spanish (nice to have)

Veterinary software

Tools

Vet software

Job description

Lynn Animal Hospital in Riverdale, MD is seeking a passionate receptionist to join our community-focused practice. You will be the first point of contact, managing a multi-line phone system, greeting clients with a warm attitude, and ensuring every interaction reflects our commitment to compassionate care.

You will coordinate medical records, schedule appointments, and handle financial transactions to keep the hospital running smoothly.