Compassionate Veterinary Receptionist - Flexible Hours

Springfieldvetcenter; Glen Allen, Northern (VA, KY); Hybrid; USD 19,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Life Insurance

Disability coverage

Teladoc access

Discounted veterinary care

Educational assistance

Job summary

Springfield Veterinary Center in Glen Allen, VA is seeking a Receptionist to join our dedicated medical team. You’ll be the first point of contact, managing a multi-line phone system, greeting clients with empathy, and ensuring every interaction reflects our commitment to compassionate care.

You’ll coordinate care by maintaining medical records, scheduling appointments, and handling financial transactions, while educating clients on preventive care and services to ensure optimal patient

Qualifications

• Passion for providing excellent customer service.
• Excellent communication skills in stressful situations.
• Strong organizational skills for multitasking in a fast-paced clinic.
• Collaborative, team-first mindset and ability to work independently.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, and process payments.
• Advocate for Pet Health: educate clients on preventive care and hospital services.
• Embody Compassion and Empathy: provide a calming presence and treat each pet with care.

Skills

Customer service

Communication

Organizational skills

Teamwork

Veterinary software experience

Job description

Springfield Veterinary Center in Glen Allen, VA is seeking a Receptionist to join our dedicated medical team. You’ll be the first point of contact, managing a multi-line phone system, greeting clients with empathy, and ensuring every interaction reflects our commitment to compassionate care.

You’ll coordinate care by maintaining medical records, scheduling appointments, and handling financial transactions, while educating clients on preventive care and services to ensure optimal patient