Veterinary Receptionist - Compassionate Care & Growth

Midlothian Animal Clinic, Inc; Midlothian (VA); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k retirement options

Discounted veterinary care for your p{

Job summary

Midlothian Animal Clinic, Inc. in Midlothian, Virginia, is seeking a friendly receptionist to join our medical team delivering high-quality veterinary care.

You will be the first point of contact for clients, manage calls, schedule appointments, and support the staff in a dynamic, patient-first environment. You will collaborate with seven veterinarians, utilize veterinary software, and participate in ongoing growth opportunities within Mission Pet Health’s network.

Qualifications

• Excellent customer service and love for animals.
• Strong communication skills for stressful situations.
• Excellent organizational skills in a fast-paced environment.
• Flexible schedule including some weekends and holidays.

Responsibilities

• Manage a multi-line phone system and greet clients with compassion.
• Maintain accurate medical records, appointment schedules, and process payments.
• Educate clients on preventative care and hospital services.
• Be a calming, empathetic presence for clients and their pets.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Veterinary software

Tools

Veterinary software

Job description

Midlothian Animal Clinic, Inc. in Midlothian, Virginia, is seeking a friendly receptionist to join our medical team delivering high-quality veterinary care.

You will be the first point of contact for clients, manage calls, schedule appointments, and support the staff in a dynamic, patient-first environment. You will collaborate with seven veterinarians, utilize veterinary software, and participate in ongoing growth opportunities within Mission Pet Health’s network.