Compassionate Veterinary Receptionist & Client Concierge

Berkeley-Animal-Hospital; Berkeley (CA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Employee discount

Paid time off

Job summary

Berkeley Animal Hospital in Berkeley, CA is seeking an experienced Veterinary Receptionist (CSR) to join our growing, privately owned practice. You’ll be the first friendly face clients see and play a key role in coordinating appointments, checking in/out, and handling basic financial transactions.

We value warmth, empathy, teamwork, and a commitment to Fear Free care. Training on Neo practice management and other platforms will be provided; weekend availability is a plus.

Qualifications

• Minimum 1 year of veterinary CSR experience.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced veterinary environment.

Responsibilities

• Welcoming clients and their pets with a friendly, compassionate approach.
• Answering phone calls, texts, and emails.
• Scheduling and coordinating appointments.
• Checking clients and patients in and out.
• Processing payments and handling basic financial transactions.
• Maintaining accurate documentation of client communications as required by law.
• Supporting veterinarians and technicians with administrative tasks.
• Keeping the front desk and reception area welcoming.

Skills

CSR experience

Communication

Multitasking

Education

High school diploma/GED

Tools

Weave

Otto

Neo Practice Management

Job description

Berkeley Animal Hospital in Berkeley, CA is seeking an experienced Veterinary Receptionist (CSR) to join our growing, privately owned practice. You’ll be the first friendly face clients see and play a key role in coordinating appointments, checking in/out, and handling basic financial transactions.

We value warmth, empathy, teamwork, and a commitment to Fear Free care. Training on Neo practice management and other platforms will be provided; weekend availability is a plus.