Compassionate Veterinary Receptionist — Front Desk & Client Care

Berkeley Animal Hospital; Berkeley (CA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

401(k)

Health + Dental Insurance

Employee discount

PTO

Job summary

Berkeley Animal Hospital is seeking an experienced Veterinary Receptionist (CSR) to join our growing, privately owned practice in Berkeley. The role focuses on welcome-and-assist duties, client communication, and administrative support to veterinarians and technicians.

We value empathy, professionalism, and a collaborative team environment. The position offers a competitive salary, benefits, and opportunities for growth.

Qualifications

• Minimum 1 year of CSR experience in a veterinary hospital.
• High school diploma or GED, or equivalent education and experience.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced veterinary environment.
• Professional, dependable, and team-oriented attitude.

Responsibilities

• Welcoming clients and their pets with a friendly, compassionate approach.
• Answering phone calls, text messages, and emails.
• Scheduling and coordinating appointments.
• Checking clients and patients in and out.
• Processing payments and handling basic financial transactions.
• Maintaining accurate documentation of client communications as required by law.
• Providing basic information about veterinary services and products.
• Supporting veterinarians and veterinary technicians with administrative tasks.
• Keeping the front desk and reception area clean, organized, and welcoming.

Skills

CSR experience

Communication skills

Multitasking

Teamwork

Education

High School Diploma/GED

Tools

Weave

Otto

Neo

Windows

Gmail

Google Drive

Job description

Berkeley Animal Hospital is seeking an experienced Veterinary Receptionist (CSR) to join our growing, privately owned practice in Berkeley. The role focuses on welcome-and-assist duties, client communication, and administrative support to veterinarians and technicians.

We value empathy, professionalism, and a collaborative team environment. The position offers a competitive salary, benefits, and opportunities for growth.