Compassionate Veterinary Receptionist & Client Care

Virginia Beach S P C A Inc.; Virginia Beach (VA); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/Dental/Vision Insurance

Paid Time Off

Vet Care Discounts

Employee Assistance Program (EAP)

Adoption Discounts

Descrizione del lavoro

VBSPCA Veterinary Clinic is seeking a Veterinary Receptionist to join our client services team at the Virginia Beach clinic. You will be the first contact for clients, schedule appointments, and manage check-in/out, while handling calls and emails with care and professionalism.

We value empathy, strong communication, and a collaborative spirit to support pets and their families in a busy, modern facility equipped with digital radiography and in-house lab capabilities.

Competenze

• Customer service experience; veterinary setting preferred.
• Ability to multitask in a fast-paced environment.
• Excellent verbal and written communication.

Mansioni

• Be the first point of contact for clients with compassion, enthusiasm and professionalism.
• Schedule appointments and manage client check-in and check-out.
• Answer and manage phone and email communications, prioritizing and routing requests.
• Provide information about services, pricing, and veterinary care.
• Multitask in a fast-paced environment while maintaining high customer service.
• Help create a welcoming experience for clients navigating their pets’ healthcare needs.

Conoscenze

Customer service

Multitasking

Communication

Teamwork

Organizational skills

Empathy

Descrizione del lavoro

VBSPCA Veterinary Clinic is seeking a Veterinary Receptionist to join our client services team at the Virginia Beach clinic. You will be the first contact for clients, schedule appointments, and manage check-in/out, while handling calls and emails with care and professionalism.

We value empathy, strong communication, and a collaborative spirit to support pets and their families in a busy, modern facility equipped with digital radiography and in-house lab capabilities.